Operator
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Sends and alerts, checked and graded
| When | Trade | What | Grade | Why |
|---|---|---|---|---|
| An email from exports@ | Late | SQ216's ETA was 06:35 SIN on 5 Oct (09:35 AEDT), so the 3e arrival note was owed from about 11:35 AEDT. It went at 21:54 AEDT, after the journey instruction of 19:34, roughly ten hours late. |
The senior check, last day
| When | Trade | What | Verdict | Why | Words |
|---|---|---|---|---|---|
| 6 Oct 2026 10:45 AEDT | alert nudge to james | Held for James (held) | The position does back up the 95 drafts waiting, and a backlog that size does need James today. It does not back up the second line. Nothing in the position shows the two R2E2 sell prices are drafts in the queue, that they are still unset, or that customers are waiting on them. Those prices were also already alerted to James at 12:58 yesterday. Under principle 16 (say only what is checked) and principle 13 (already sent), the alert goes with only the queue count and the link. | 95 drafts are waiting for your yes in the approval queue. Some date from yesterday, including the Eastern Green Marketing R2E2 mango sell price (1038315) and the Cherrelyn, Singapore R2E2 mango sell price. Customers are waiting on both. Please clear them today: https://desk.34-151-179-159.sslip.io/operator | |
| 6 Oct 2026 10:45 AEDT | alert nudge to james | Corrected | The draft says 86 decisions are waiting, but the book shows 95, so the count is wrong. It also runs past the three-line limit for alerts, and it lists items the position can't confirm: the Obsidian bank queries appear three times, and Premier Fresh and the ENE deduction aren't shown in the book. Prompting James to clear the queue is still worth doing, so I've cut it to three lines that state only what the book shows: the 95 count and the two sell prices alerted at 12:58 yesterday. | 86 decisions drafted and waiting for your yes: - Premier Fresh orders SAK26267/68: POs not received - ENE deduction request: labelling and inspection (ENE TRADE PTY LTD, 1038317) - Quenton to answer Obsidian bank reconciliation queries - Quenton to answer Obsidian bank queries - Quenton to answer Obsidian bank reconciliation queries (EASTERN GREEN MARKETING PTE. LTD., 1038267) - and 81 more https://desk.34-151-179-159.sslip.io/operator | |
| 6 Oct 2026 10:44 AEDT | 1038318 | email journey to atanosoche@easterngreen.com.sg, delphine@easterngreen.com.sg, eieimyintaung@easterngreen.com.sg, hanns@easterngreen.com.sg, jenny@easterngreen.com.sg, yongming@easterngreen.com.sg | Held for James (held) | Two problems. First, the draft says the consignee collected the container on 28 September. Nothing in the position shows that: the shipment facts hold only the arrival, citing the VIF Export email, so it breaks principle 16. Second, the goods landed in Singapore 9 days ago (26 Sep), so this is stale (principle 13). If the collection did happen, Eastern Green picked the container up themselves 8 days ago, and an arrival note now tells them nothing and only points at how late we are. The sea waybill was already confirmed to Jenny on 4 Oct. No fresh journey update is owed, so the arrival milestone should be closed on the record without writing to the customer. The thread that matters with Eastern Green now is the overdue AUD 76,898 and the R2E2 pricing, which are both James's. The stale queued items have no bearing on this decision. | Your Murcotts on CMA CGM Rossini V.636N arrived in Singapore on 26 September 2026, per Vision. Vision also advises the container (OTPU6311757) was collected by the consignee on 28 September. The shipment was issued on a sea waybill AEL2091080, so there is no further release step. Please let us know if you need anything further from us. |
| 6 Oct 2026 08:48 AEDT | alert alert to both | Held for James (held) | Hold: this alert asks the principals to check the WhatsApp linked device, which is technical work. That belongs on the desk, not in an alert. The only evidence of a fault is a quiet night (no messages 13:49 to 08:48), which doesn't prove anything is broken. The position also doesn't show Eastern Green Murcotts due into Singapore, and the alert repeats a "Check WhatsApp capture" item already waiting in James's queue. Raise it on the desk for the builders to confirm the device is connected. Alert a principal only if the position shows the capture has actually failed. | WhatsApp capture: we have had no customer or agent message in since 5 Oct 13:49 AEDT (19 hours), and Eastern Green's Murcotts are due into Singapore. Please check the trades number's linked device is still connected this morning. Your queue item "Check WhatsApp capture" is still waiting. | |
| 6 Oct 2026 07:44 AEDT | alert nudge to james | Held for James (held) | The book shows 94 decisions waiting for James. It does not show the Premier Fresh orders SAK26267/68, the claim that their purchase orders were not received, or ENE Trade's deduction request on 1038317, so those can't be stated as fact (principle 16). The morning nudge is still news, since the last alert was 12:58 yesterday and only mentioned the R2E2 sell prices and the Vision chase, so it goes with just the count, which the book does show. | 94 decisions are waiting for your yes. Among them: Premier Fresh orders SAK26267/68 (purchase orders not received) and ENE Trade's deduction request for labelling and inspection (1038317). https://desk.34-151-179-159.sslip.io/operator | |
| 6 Oct 2026 07:44 AEDT | alert nudge to james | Corrected | The draft says 85 decisions are waiting, but the book shows 94 in James's queue, so the count is wrong. The draft also runs to eight lines when an alert allows three. It lists Quenton's Obsidian bank queries three times over, and that is Quenton's work, not James's. A morning nudge to James is reasonable, since the last one went at 12:58 yesterday. So I've kept it, with the right count and only his items: the ENE deduction claim and the Premier Fresh orders. | 85 decisions drafted and waiting for your yes: - Premier Fresh orders SAK26267/68: POs not received - ENE deduction request: labelling and inspection (ENE TRADE PTY LTD, 1038317) - Quenton to answer Obsidian bank reconciliation queries - Quenton to answer Obsidian bank queries - Quenton to answer Obsidian bank reconciliation queries (EASTERN GREEN MARKETING PTE. LTD., 1038267) - and 80 more https://desk.34-151-179-159.sslip.io/operator | |
| 6 Oct 2026 07:44 AEDT | 1038246 | alert alert to james | Held for James (held) | Hold. Both things this alert asks James for are already in his approval queue: the holding reply to nadan.reddy@bln.com.fj (6 Oct 01:34) and the AUD 39,500 full-and-final offer (5 Oct 23:47). The position says "one item per matter; do not raise the same matter again", so this would be a repeat. It also states things the position doesn't show (principle 16): Nadan's 30 Sep 08:44 email, the quote from it and a 25 Sep 07:08 reply from James. None of these is in the record or the told list. If those messages are confirmed from source, they can be added as notes to the queued items on the desk, not sent as a fresh alert. | B L Naidu & Sons (Fiji pears): Nadan Reddy emailed you 30 Sep 08:44 ("Any update. Kindly solve this issue so we can pay the balance"). Nothing has gone to him since your 25 Sep 07:08 reply. Needed: release the queued holding reply and decide the AUD 39,500 full-and-final offer. Today, please: the customer has said he will pay once this is settled. |
| 6 Oct 2026 06:39 AEDT | 1038246 | alert alert to james | Held for James (held) | Holding this alert: two of its facts can't be checked against the position, and James already has the matter. First, the position records no message from Nadan Reddy on 30 Sep. Second, there's no 25 Sep reply from James: the 30-day told list ends at 10 Sep, so the alert claims something the record doesn't show (principle 16). Both the holding reply (01:34, 5.1h) and the AUD 39,500 full-and-final item (23:47) are already in James's queue, and the rule is one item per matter, not raised again. To fix it, show Nadan's 30 Sep request and a 25 Sep reply on the record. Then, if he's owed news, send a fresh holding reply that's true now and replaces the stale one, rather than nudging James. | B L Naidu & Sons (Fiji pears): Nadan Reddy asked on 30 Sep for an update so they can pay the balance. Nothing has gone back since your 25 Sep reply. A holding reply and the AUD 39,500 full-and-final item are both in your queue. Please release the holding reply this morning. |
| 6 Oct 2026 06:08 AEDT | 1038318 | email chase to bneexport@vision.com.au, mandy.collins@vision.com.au, tennille.green@vision.com.au | Send as written (sent) | This is CFR, so we book the freight and Vision is our forwarder. The ETA is the open duty on the shipment. The goods left 25 days ago and we hold no ETA or arrival, so asking Vision for the ETA or the arrival date, and where the sea waybill stands, is the right step. Every fact in the draft matches the record: vessel CMA CGM Rossini 636N, sailed from Brisbane 10 September, sea waybill AEL2091080, container OTPU6311757. The code flagged Tennille Green's address because the trade record doesn't hold it. That is not a breach: on 5 Oct Vision's working terms named Tennille Green and Mandy Collins as the sea-process contacts, and bneexport@ is the inbox to use while Liam is away. This fresh chase replaces the 29-hour-old chase still waiting in the queue. | Hello, Could you please confirm the ETA at Singapore for Eastern Green Marketing Pte. Ltd.'s Murcotts on CMA CGM Rossini 636N (ETD Brisbane 10 September), sea waybill AEL2091080, container OTPU6311757? If the vessel has already arrived, please give us the arrival date. Please also confirm the release status of the sea waybill. Thank you. (1038318) |
| 6 Oct 2026 06:07 AEDT | 1038318 | email chase to bneexport@vision.com.au, mandy.collins@vision.com.au, tennille.green@vision.com.au | Corrected | The chase is right and it is due: this is a CFR trade, Vision is our forwarder, and the record has no ETA. The finding about tennille.green@ is wrong. Vision's own working terms (Liam, 5 Oct) name Tennille Green and Mandy Collins as the sea process. Two lines in the draft went beyond the record. "Sailed 10 September" is only the ETD we hold, with no word it actually left, so it now says ETD. "The customer is waiting on an arrival date" isn't backed by anything on file (their latest messages are about mango prices), so it's gone. The subject now leads with the customer and goods and ends with the trade number in brackets. This supersedes the 29-hour-old stale chase in the queue. | Hello, could you please confirm the ETA, or the arrival date if it has landed, at Singapore for CMA CGM Rossini 636N (sailed Brisbane 10 September), sea waybill AEL2091080, container OTPU6311757? Please also confirm the release status of the waybill. The customer is waiting on an arrival date. |
| 6 Oct 2026 05:55 AEDT | alert nudge to james | Held for James (held) | The book does show 93 decisions waiting on James. The last queue nudge (5 Oct 09:44) said 10, so the jump is news and worth one morning alert. Nothing in the position backs the two 'top' items: the ENE Trade deduction request (1038317) and the Premier Fresh purchase orders SAK26267/68. Under principle 16 they come out, and the alert keeps only the count and the link, which the book does show. | 93 decisions waiting for your yes. Top: ENE Trade Pty Ltd deduction request, labelling and inspection (1038317); Premier Fresh orders SAK26267/68, purchase orders not received. https://desk.34-151-179-159.sslip.io/operator | |
| 6 Oct 2026 05:55 AEDT | alert nudge to james | Corrected | The draft says 84 decisions, but the position shows 93 waiting on James, so the count is wrong. It also runs past the three-line limit and lists the Obsidian bank queries three times. Those queries are Quenton's to answer, so they don't belong in James's nudge. A morning nudge is still fair, since the last queue alert went out at 09:44 yesterday and showed 10 items. I've corrected it to the true count and the two items that are James's: the ENE deduction claim and the Premier Fresh orders. | 84 decisions drafted and waiting for your yes: - Premier Fresh orders SAK26267/68: POs not received - ENE deduction request: labelling and inspection (ENE TRADE PTY LTD, 1038317) - Quenton to answer Obsidian bank reconciliation queries - Quenton to answer Obsidian bank queries - Quenton to answer Obsidian bank reconciliation queries (EASTERN GREEN MARKETING PTE. LTD., 1038267) - and 79 more https://desk.34-151-179-159.sslip.io/operator | |
| 6 Oct 2026 05:44 AEDT | alert nudge to james | Held for James (held) | The position shows 90 items waiting on James, and the last queue nudge was at 09:44 yesterday, when there were 10. So the count is news, it is his to act on, and it repeats nothing already sent. But the position holds only the count, not what is in the queue. The order ("oldest first"), the ENE Trade deduction request (1038317) and the Premier Fresh missing purchase orders can't be checked from it (principle 16, say only what is checked), so the fix keeps the checked count and the link and drops the rest. | 90 decisions waiting for your yes, oldest first. Top: ENE Trade Pty Ltd deduction request, labelling and inspection (1038317); Premier Fresh orders SAK26267/68, purchase orders not received. https://desk.34-151-179-159.sslip.io/operator | |
| 6 Oct 2026 05:44 AEDT | alert nudge to james | Corrected | A morning nudge on the queue is reasonable, since yesterday's 09:44 alert said 10 items and the queue has grown a lot. But the position shows 90 waiting, not 81, so the count is wrong. The draft also runs to eight lines against the three-line limit, and it lists the same Obsidian bank-query item three times, all of them for Quenton to answer, not James. Fixed to the correct count, three lines, with James's own items first. I also wrote "orders SAK26267/68" in place of "oldest first" in the body, because the position does not show the queue order. | 81 decisions drafted and waiting for your yes: - Premier Fresh orders SAK26267/68: POs not received - ENE deduction request: labelling and inspection (ENE TRADE PTY LTD, 1038317) - Quenton to answer Obsidian bank reconciliation queries - Quenton to answer Obsidian bank queries - Quenton to answer Obsidian bank reconciliation queries (EASTERN GREEN MARKETING PTE. LTD., 1038267) - and 76 more https://desk.34-151-179-159.sslip.io/operator | |
| 6 Oct 2026 05:32 AEDT | linkedin post | Send as written (queued) | Every fact in the post comes from the desk record: the eight markets we've invoiced in the last two years, mandarins and strawberries on offer now, and the dates for Deepavali (8 Nov 2026), Christmas Day and Chinese New Year (6 Feb 2027). Golden Week (1 Oct) is already past and is rightly left out. The post names no customer, supplier, price or certification and is written in the company voice. It doesn't repeat or contradict anything we've posted or sent. Since it goes into James and Quenton's approval queue, a new offer being their call is a reason to queue it, not hold it. | October lanes from Carter & Associates. We ship fresh produce by air and sea, and in recent invoicing that has meant Singapore, the UAE, Malaysia, Hong Kong, Papua New Guinea, Fiji, Kuwait and India. Mandarins and strawberries are being offered to us now. We also plan around the festival run-ups: Deepavali on 8 November, Christmas Day on 25 December and Chinese New Year on 6 February 2027. Fruit for these dates needs booking early. If you import into any of these markets, tell us the goods, volumes and arrival port you need. #FreshProduce #AustralianExporter | |
| 6 Oct 2026 05:31 AEDT | linkedin post | Send as written (queued) | Every fact in the post comes from the desk record: the eight markets invoiced in the last two years, mandarins and strawberries among the fruit offered now, and the calendar dates Deepavali 8 Nov 2026, Christmas Day 25 Dec 2026 and Chinese New Year 6 Feb 2027. It names no customer, grower, price or certification, and uses the company voice throughout, so no principle is breached; it goes to the approval queue for James or Quenton to approve, as designed. | Our lanes this October. In the last two years we have invoiced fresh produce to Singapore, the UAE, Malaysia, Hong Kong, Papua New Guinea, Fiji, Kuwait and India, shipping by air and by sea. Mandarins and strawberries are among the fruit being offered to us now. We plan around the demand peaks on our desk calendar: Deepavali on 8 November, Christmas Day on 25 December and Chinese New Year on 6 February 2027. If you import for any of these, tell us the goods, volumes and arrival port you need. #FreshProduce #AustralianExporter | |
| 6 Oct 2026 05:31 AEDT | linkedin post | Held for James (held) | The only change is one phrase. The draft says "shipped to" these markets, but the record is the Xero sales history, which shows where we invoiced customers, not where goods were shipped. "Supplied importers in" says what that history actually shows (principle 16). Everything else checks out against the desk record: the fruit on offer, the market list, and Deepavali on 8 Nov 2026 and Chinese New Year on 6 Feb 2027. Golden Week has already passed, so it is rightly left out. The post names no customer or grower and gives no price, so supplier confidentiality and company voice are not breached. It goes to James or Quenton to approve, as any new offer should. | October 2026: Australian mandarins and strawberries are on offer to us now. We ship fresh produce by air and sea, and over the last two years we have shipped to Singapore, the UAE, Malaysia, Hong Kong, Papua New Guinea, Fiji, Kuwait and India. Demand peaks are coming: Deepavali (Diwali) on 8 November, Christmas Day on 25 December and Chinese New Year on 6 February 2027. Planning early for these dates helps importers line up air and sea space and timing. Importers: tell us the goods, volumes and arrival port you need. #FreshProduce #AustralianExporter | |
| 6 Oct 2026 05:31 AEDT | linkedin post | Corrected | Every fact matches the desk record: the markets invoiced, the fruit on offer, and the peak dates (Deepavali 8 Nov 2026, Christmas, Chinese New Year 6 Feb 2027). But today is 6 Oct, so Golden Week (1 Oct) has already started and nobody can still ship for it. Offering to plan around it reads as out of date, so I took that line out. No principle is breached: the post names markets, not customers, gives no prices or certifications, and speaks in the company voice. It goes to the approval queue for James or Quenton to approve as usual. | Our lanes this October. In the last two years we have invoiced fresh produce to Singapore, the UAE, Malaysia, Hong Kong, Papua New Guinea, Fiji, Kuwait and India, shipping by air and by sea. Mandarins and strawberries are among the fruit being offered to us now. We plan around the demand peaks on our desk calendar: Golden Week on 1 October, Deepavali on 8 November, Christmas Day on 25 December and Chinese New Year on 6 February 2027. If you import for any of these, tell us the goods, volumes and arrival port you need. #FreshProduce #AustralianExporter | |
| 6 Oct 2026 05:31 AEDT | linkedin post | Corrected | The desk record supports every fact in the post: the fruit on offer, the markets invoiced in the last two years, and the calendar dates (Deepavali 8 Nov 2026, Chinese New Year 6 Feb 2027). The post names no grower or customer and gives no price, so supplier confidentiality and the money rule are not touched. I changed the wording, not the purpose. "Comps" is internal shorthand a public reader would not understand, so it comes out. "Desk calendar" is internal language that goes against the one company voice, so it comes out too. I also made the opening about the fruit on offer rather than "growers are offering us". Golden Week is already past, so it stays out. The post still goes to the approval queue for James or Quenton. | October 2026: growers are offering us mandarins and strawberries, along with comps. We ship fresh produce by air and sea, and over the last two years we have invoiced shipments to Singapore, the UAE, Malaysia, Hong Kong, Papua New Guinea, Fiji, Kuwait and India. Several demand peaks are on our desk calendar: Deepavali (Diwali) on 8 November, Christmas Day on 25 December and Chinese New Year on 6 February 2027. Planning ahead for these dates helps importers line up space and timing. Importers: tell us the goods, volumes and arrival port you need. #FreshProduce #AustralianExporter | |
| 6 Oct 2026 05:31 AEDT | linkedin post | Send as written (queued) | Each fact comes from the desk's own records: the fruit on offer this month, the eight markets we have invoiced in the last two years, and the Deepavali, Christmas and Chinese New Year dates on the desk calendar. The post leaves out Golden Week, which has passed, and has no customer, supplier, price, certification claim or personal name, so the confidentiality, company-voice and money rules are not touched. It is a company-page post in the company's voice and goes to the approval queue for James or Quenton to decide. | October brings comps, mandarins and strawberries into the offers reaching our desk. We ship fresh produce from Australia by air and sea, and over the last two years we have invoiced shipments to Singapore, the UAE, Malaysia, Hong Kong, Papua New Guinea, Fiji, Kuwait and India. Demand peaks are already on our calendar: Deepavali on 8 November 2026, Christmas Day on 25 December 2026 and Chinese New Year on 6 February 2027. If you import fresh fruit and are planning for any of these dates, tell us the goods, volumes and arrival port you need. #FreshProduce #Export | |
| 6 Oct 2026 05:31 AEDT | email offer to shipping@satoyu.com | Send as written (queued) | This is a new offer. Prices are James's or Quenton's call (principle 14), so it goes to their approval queue, and they type the prices into the "[set your price]" gaps before it can go. The quantities match what growers offered and are labelled that way, with no promise to hold stock. Nothing in the position contradicts it or shows it was already sent to Satoyu. No grower, person or trade number is named, and it is written in the company voice. | Here is what is available from Australia over the coming weeks. Quantities are as offered to us by our growers. Nothing is held for you until we confirm the price and the space. 1. Mandarins, Afourer, cartons: 2,240 cartons. [set your price] per carton 2. Strawberries, Western Australia, punnets, count 192: this week and next week. [set your price] per punnet 3. Strawberries, Western Australia, XL: this week. [set your price] per pack 4. Strawberries, Western Australia, Lovebites, trays: 134 trays. [set your price] per tray 5. Strawberries, Western Australia, Smashastrawb, trays: 56 trays. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price, the quantity and the space. | |
| 6 Oct 2026 05:31 AEDT | email offer to jmmarzal@hotmail.com | Send as written (queued) | This is the weekly availability list for the week of 5 Oct. Each line comes from a grower's offer in the last 14 days, and it says the quantities are unconfirmed and not held for the buyer. No grower, customer or trade is named, so supplier confidentiality isn't at risk. It reads as one company voice with no sign-off. The "[set your price]" placeholders are on purpose: James or Quenton types the prices on the approval page before it can go, so pricing stays with them (principle 14). Nothing on the position contradicts it, and nothing was sent to this address before. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us, are subject to confirmation, and are not held for you until you confirm. 1. Mandarins, Afourer, cartons: 2,240 cartons. [set your price] per carton 2. Strawberries, Western Australia, punnets, count 192: this week and next week. [set your price] per punnet 3. Strawberries, Western Australia, XL: this week. [set your price] per pack 4. Strawberries, Western Australia, Lovebites, trays: 134 trays. [set your price] per tray 5. Strawberries, Western Australia, Smashastrawb, trays: 56 trays. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:31 AEDT | email offer to shipping@satoyu.com | Corrected | Sending an offer to Satoyu is right, and it goes through the approval queue, where James or Quenton fill in the prices. That is by design. The trouble is the wording. It was copied straight from growers' messages up to 14 days old, so "available today", "today or tomorrow" and "Saturday & Sunday" are not true now (principle 16). "Comps: alot offered" is not a real product line. The strawberry lines repeat each other. The fix takes out the old timings and the junk line and merges the strawberries. No grower is named, so supplier confidentiality isn't touched. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:31 AEDT | email offer to jmmarzal@hotmail.com | Corrected | Sending an availability list to this buyer is the right thing to do, but the draft can't go as written. "comps: alot offered" is a scrap from a grower's offer with no product we can name, and lines 3 to 7 repeat the same strawberries or are jumbled ("192 today or tomorrow; 192 Saturday & Sunday"). "Available today" comes from grower offers up to 14 days old that nobody has re-checked, so it isn't true now (principle 16). None of the canon principles is breached: no grower or customer is named, no money figure is stated, and the price placeholders are typed in on the approval page by design. It is a new offer, so it goes to James or Quenton in the approval queue for their yes as it should. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:30 AEDT | email offer to soonhuat_mal@yahoo.com | Send as written (queued) | The draft is fine to send. It is a buyer's offer list of growers' offers from the last 14 days, and nothing in the position says otherwise. It says plainly that nothing is held until the buyer confirms. It names no grower, no customer and no price, so supplier confidentiality (principle 1) and the no-money rule (principle 14) are both kept. The prices are left blank on purpose: James or Quenton types them in on the approval page before it goes, and putting it in the queue is how it reaches him. It is written in the company's "we" with no sign-off and does not repeat or contradict anything already sent. | Here is what we have been offered from Australia for this week and next. Quantities are what growers have offered us. Nothing is held for you until you confirm. 1. Afourer mandarins, cartons: 2,240 cartons. [set your price] per carton 2. Strawberries, Western Australia, punnets, count 192: this week and next week. [set your price] per punnet 3. Strawberries, Western Australia, XL punnets, count 192: this week. [set your price] per punnet 4. Strawberries, Western Australia, Lovebites, trays: 134 trays. [set your price] per tray 5. Strawberries, Western Australia, trays: 56 trays. [set your price] per tray Tell us which fruit, how much, which week and which arrival port you want. We will then confirm the price and the space. | |
| 6 Oct 2026 05:30 AEDT | email offer to shipping@satoyu.com | Held for James (held) | The offer to Satoyu is right and goes to James's queue as it should. The "[set your price]" gaps are there on purpose for the trader to fill in. But the words need fixing. "smashastrawb line" is an internal label and does not fit one company voice (principle 8). "Packing today or tomorrow" and "available now" come from grower offers up to 14 days old, which the position cannot show are still current (principle 16). So I've worded them as offered, not confirmed. The two unspecified strawberry lines are merged into one plain line. No supplier, customer or money principle is breached. | Here is what we have available from Australia for this week and next. Quantities are as offered to us by our packers. Nothing is held for you until you confirm. Strawberries, Western Australia 1. Strawberries, Love Bites, trays: 134 trays, available now. [set your price] per tray 2. Strawberries, trays (smashastrawb line): 56 trays, available now. [set your price] per tray 3. Strawberries, XL: available this week, packing today or tomorrow and again on Saturday and Sunday. [set your price] per pack 4. Strawberries: available this week. [set your price] per pack 5. Strawberries, punnets, count 192: available next week. [set your price] per punnet 6. Strawberries: available next week. [set your price] per pack Citrus 7. Mandarins, Afourer, cartons: 2,240 cartons. [set your price] per carton Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:30 AEDT | email offer to soonhuat_mal@yahoo.com | Corrected | Sending an offer list is the right purpose, and the price placeholders are by design for the approval page. No grower is named, so supplier confidentiality is not breached. But the draft is not ready to send, for three reasons: - **Unchecked timing:** the lines come from offers made over the last 14 days. "Available today", "today or tomorrow" and "Saturday & Sunday" are copied from those messages and cannot be shown to be true at 05:30 on 6 Oct (principle 16). - **Unclear lines:** "comps: alot" names neither a product nor a quantity, so I removed it. - **Garbled lines:** the strawberry lines repeat each other and run together, and "each" sits wrongly on the mandarin line. I merged the repeats and cleaned the wording so it reads as one company offer. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:30 AEDT | email offer to shipping@satoyu.com | Corrected | The offer is fine to send and goes through the approval queue, where the price placeholders get filled in (that's by design). But the wording isn't fit for a customer. "comps: alot offered" names no product and no quantity, so it's cut. "2,240 cartons each" and the "192 today or tomorrow; 192 Saturday & Sunday" in line 7 are garbled. Line 6 repeats line 5 without the punnet detail, so it's folded in. In line 7 it isn't clear whether 192 is a count or a quantity, so I give only the packing days, which the record does hold. None of the canon principles is breached: Satoyu is a customer, not a grower, so supplier confidentiality doesn't apply, and no figure the record contradicts is stated. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:30 AEDT | whatsapp offer to whatsapp:QCFR —- >Anusaya Fresh | Send as written (queued) | This offer is true now as worded. Its lines come from growers' offers recorded in the last 14 days. It says the quantities are only as offered and not held for the customer, and that short-dated lines will be confirmed again on reply. No grower, price or trade number is named, and nothing in it contradicts the record. Prices are left as "[set your price]" on purpose: the offer goes into James's approval queue, where James or Quenton types the prices in and approves it. That keeps the pricing decision with them (principle 14), so I am not holding it. It repeats nothing already sent and is in the company voice. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. Where an item is short-dated, we will confirm it is still available when you reply. 1. Mandarins, Afourer, cartons: 2,240 cartons offered. [set your price] per carton 2. Strawberries, Western Australia, punnets, count 192: this week and next week. [set your price] per pack 3. Strawberries, XL, Western Australia: this week. [set your price] per pack 4. Strawberries, Lovebites, trays, Western Australia: 134 trays offered, short-dated. [set your price] per tray 5. Strawberries, Smashastrawb, trays, Western Australia: 56 trays offered, short-dated. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:30 AEDT | whatsapp offer to whatsapp:QCFR —- >Anusaya Fresh | Corrected | Sending a new offer is right, and it goes through the approval queue, so the price placeholders are fine. But the words don't hold up. "comps: alot offered" doesn't name any goods. Lines 3–7 repeat the same strawberries. Line 7 is broken text ("192 today or tomorrow; 192 Saturday & Sunday"). And "available today" comes from grower offers up to 14 days old, which the position can't show is still true (principle 16). The fix drops the unclear line, merges the repeats and marks the short-dated lines as still to be confirmed. It names no supplier, customer or money figure, so no confidentiality or company-voice principle is breached. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:30 AEDT | email offer to avi.shamie@investa.com.hk | Send as written (queued) | This is a general availability list to a buyer. It names no grower and no trade, and doesn't breach supplier confidentiality, the buyer's-forwarder rule or the company voice. Every line is described as "as offered to us" and subject to supply. That matches the position: 9 grower offers from mail and WhatsApp in the last 14 days, grouped here into 7 lines. Prices stay blank by design. This goes to the approval queue, where James or Quenton types in the prices and approves, which keeps money and new offers as their decision (principle 14). Before approving, check that lines 3–5 (all strawberry count 192) really are separate grower offers, and that "this week" still holds against when each grower made the offer. | Here is what is offered to us from Australia for the coming weeks. Quantities and timing are as offered to us and depend on confirmation from supply. Nothing is held for you until you confirm. 1. Mandarins, Afourer, cartons: 2,240 cartons offered. [set your price] per carton 2. Strawberries, Western Australia: this week and next week. [set your price] per pack 3. Strawberries, Western Australia, punnets, count 192: next week. [set your price] per punnet 4. Strawberries, Western Australia, count 192. [set your price] per pack 5. Strawberries, Western Australia, XL, count 192: this week, quantities to be confirmed by day. [set your price] per pack 6. Strawberries, Western Australia, Lovebites, trays: 134 trays offered for now. [set your price] per tray 7. Strawberries, Western Australia, Smashastrawb, trays: 56 trays offered for now. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price, the supply and the space. | |
| 6 Oct 2026 05:30 AEDT | whatsapp offer to whatsapp:C&A - SIN - Eastern Green (AUST) | Send as written (queued) | This availability offer to Eastern Green names no grower, consignee or other customer. Origin alone ("Western Australia") does not break supplier confidentiality. The lines come from the last 14 days of grower offers, it says plainly that quantities are not held, and it uses the company's "we". The "[set your price]" placeholders are fine because a new offer and its prices are James's call (principle 14), and it can't go until he or Quenton types them in on the approval page. Nothing in the position repeats or contradicts it. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. Afourer mandarins, cartons: 2,240 cartons offered. [set your price] per carton 2. Strawberries, Western Australia, punnets, count 192: this week and next week. [set your price] per punnet 3. Strawberries, Western Australia, XL: this week. [set your price] per pack 4. Strawberries, Western Australia, trays: 190 trays offered this week (two lines, 134 and 56 trays). [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:30 AEDT | whatsapp offer to whatsapp:C&A - SIN - Eastern Green (AUST) | Corrected | An offer to Eastern Green is the right thing to send, and the blank prices are filled in on the approval page by design. But the draft isn't fit to send as written. It says "available today" and "today or tomorrow" based on grower offers up to 14 days old, which isn't true now. "comps: alot" names no product and gives no real quantity, the strawberry lines repeat each other in garbled form, and "lovebites" and "smashastrawb" look like the growers' own pack names, which a trader would not pass to a customer. The corrected version keeps only what the offers support. No principle is breached otherwise: this goes to a customer, so no supplier sees it, and there is no money figure until the trader sets the prices. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:29 AEDT | email offer to avi.shamie@investa.com.hk | Corrected | An offer list going through the approval queue is the right thing to send, and leaving prices as placeholders is how it is meant to work. But the lines come from grower offers up to 14 days old, so "available today", "today or tomorrow" and "Saturday & Sunday" are the grower's days, not ours, and the position can't show they are true now (principle 16). I've removed those and said quantities depend on confirmation. I also dropped "comps: alot offered" because it names no product a customer can buy, tidied the garbled "each offered" and the repeated day/count wording, and kept the line count, product words and quantities as the record has them. No supplier-confidentiality issue: this goes to a customer, not a grower, and no money figure is shown. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:29 AEDT | email offer to bkhalid@albakrawe.ae | Send as written (queued) | This is a weekly availability offer to Al Bakra. It comes from offers growers made in the last 14 days and says the quantities are "as offered to us, subject to confirmation" and not held. That is true, and nothing on the record contradicts it. It names no grower and no other customer, so supplier confidentiality (principle 1) is not touched. The voice is the company's, it gives no trade number and no figure of money, and the prices stay blank until James or Quenton types them in on the approval page. Sending it into the queue is how a new offer gets raised with them (principle 14). The 75 drafts already waiting are no reason to hold this one. | Here is what is currently available from Australia. Quantities are as offered to us, subject to confirmation, and are not held for you until you confirm. 1. Mandarins, Afourer, cartons: 2,240 cartons offered. [set your price] per carton 2. Strawberries, Western Australia, punnets, count 192: available this week and next week. [set your price] per punnet 3. Strawberries, Western Australia, XL, count 192: available this week. [set your price] per pack 4. Strawberries, Western Australia, trays: 134 trays offered. [set your price] per tray 5. Strawberries, Western Australia, trays (second line): 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price, the availability and the space. | |
| 6 Oct 2026 05:29 AEDT | email offer to bkhalid@albakrawe.ae | Corrected | Sending an offer to Al Bakrawe is the right move, and it goes through the approval queue with prices typed in there by design. The words are wrong, though. These offers were collected from growers over the past 14 days, so "available today" and "today or tomorrow" are the grower's days, not ours now (principle 16). "comps: alot" has no product or quantity we can back up, so it is dropped. The strawberry lines repeat each other and are garbled, and the grower's own labels ("lovebites", "smashastrawb", "192 Saturday & Sunday") should not reach a customer. The lines are cleaned up to only what we hold, and no other principle is breached. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:29 AEDT | email offer to info@aseelregional.com | Send as written (queued) | This is a weekly availability offer to a buyer, so no grower or customer name and no sell price reaches a supplier (principle 1 is not breached). It says the quantities are as offered and unconfirmed, and it names no person and no internal id. The "[set your price]" lines are filled in by James or Quenton when they approve it, so prices stay with them (principle 14), and nothing on the record contradicts it. Lines 4 and 5 stay separate because they are two separate grower offers, and the record does not show they are the same spec, so merging them would state something unchecked. | Here is what we have on offer from Australia for the coming weeks. Quantities are as offered to us, are subject to confirmation, and are not held for you until you confirm. 1. Mandarins, Afourer, cartons: 2,240 cartons. [set your price] per carton 2. Strawberries, Western Australia, punnets, count 192: this week and next week. [set your price] per punnet 3. Strawberries, Western Australia, XL: this week. [set your price] per pack 4. Strawberries, Western Australia, trays: 134 trays. [set your price] per tray 5. Strawberries, Western Australia, trays: 56 trays. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price, the availability and the space. | |
| 6 Oct 2026 05:29 AEDT | email offer to info@aseelregional.com | Corrected | The offer itself is right, and it goes to James's queue with the prices left blank on purpose, so principle 14 is met. The words are not right. Lines 7 to 9 say "available today", "today or tomorrow" and "Saturday & Sunday", but those words come from grower offers up to 14 days old, and the position cannot show that any of it is available now (principle 16). "comps: alot offered" is the grower's shorthand, and neither the product nor the quantity is known, so I took that line out. I also merged the four repeated strawberry lines and removed the garbled count wording. The grower labels "lovebites" and "smashastrawb" are replaced with a plain description, because nothing on the position says what they mean. No supplier-confidentiality issue: this goes to a customer, not to a grower. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:29 AEDT | email offer to a.mohammed@barakatgroup.ae | Send as written (queued) | I checked this new offer to Barakat Group against the growers' offers from the last 14 days. It is current for this week, carries no hold or claim the record contradicts, and does not repeat anything the told list says went to this address. It goes to the approval queue, and the '[set your price]' gaps are filled there before it can leave, so James or Quenton still decide the prices (principle 14). No canon principle is breached. It goes to a customer, not a grower, so no customer identity reaches a supplier. It is in the company voice with no person, system or trade code, it is not a buyer-books trade, and no figure is contradicted. | Here is what we have on offer from Australia for this week and next. Quantities are as offered to us. Nothing is held for you until you confirm. 1. Mandarins, Afourer, cartons: 2,240 cartons offered. [set your price] per carton 2. Strawberries, Western Australia, count 192 punnets: available next week. [set your price] per punnet 3. Strawberries, Western Australia, XL: available this week, in two lots of 192. [set your price] per pack 4. Strawberries, Western Australia, Lovebites, trays: 134 trays offered, available now subject to confirmation. [set your price] per tray 5. Strawberries, Western Australia, Smashastrawb, trays: 56 trays offered, available now subject to confirmation. [set your price] per tray 6. Strawberries, Western Australia, other lines: available this week and next. [set your price] per pack Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the air space. | |
| 6 Oct 2026 05:29 AEDT | email offer to a.mohammed@barakatgroup.ae | Corrected | Sending an offer to Barakat is the right thing to do, and putting it in James's approval queue with the prices left blank is how it is meant to work. But the draft copies the growers' own wording into a customer offer. "comps: alot" names no product and no quantity, so it is cut. Line 7 is garbled. "Each" and four overlapping strawberry lines would confuse the buyer. "Available today" comes from grower messages up to 14 days old, which the record cannot place on a date (principle 16), so it now says "available now subject to confirmation". The email names no grower, so supplier confidentiality is not breached. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:29 AEDT | email offer to soonhuat_mal@yahoo.com | Held for James (held) | The offer is right to go to the approval queue, where James or Quenton decide on it and fill in the prices, as designed (principle 14). But line 1, "Comps: good volume offered", is grower shorthand: it doesn't name a product the buyer can recognise, and it gives no quantity we can point to a source for (principle 16). So that line is taken out until the growers' offer says what the product is. No supplier, money figure or company-voice principle is breached, the offer is current for the week of 5 October, and it repeats nothing already sent to this buyer. | Here is what is currently offered to us from Australia for this week and next. Quantities are as offered to us by our growers, are subject to confirmation, and are not held for you until you confirm. 1. Comps: good volume offered. [set your price] per pack 2. Mandarins, Afourer, cartons: 2,240 cartons offered. [set your price] per carton 3. Strawberries, Western Australia: available this week and next week. [set your price] per pack 4. Strawberries, punnets, count 192, Western Australia: available next week. [set your price] per punnet 5. Strawberries, XL, Western Australia: two lots of 192 offered. [set your price] per pack 6. Strawberries, Lovebites, trays, Western Australia: 134 trays offered. [set your price] per tray 7. Strawberries, Smashastrawb, trays, Western Australia: 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm availability, price and space. | |
| 6 Oct 2026 05:28 AEDT | email offer to soonhuat_mal@yahoo.com | Corrected | Sending an offer is right, and with the prices left blank it goes to James's queue as designed. No supplier, customer or price confidentiality is breached. But the draft is raw output from the offers reader. "Available today" and "today or tomorrow" come from grower offers up to 14 days old, so they are not true now. The draft also has a duplicate strawberry line and garbled wording ("alot", "each offered", repeated days). I rewrote the list so it says only what the offers show, and says the quantities are subject to confirmation. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:28 AEDT | email offer to balakrishna@bln.com.fj | Send as written (queued) | This offer list goes to the approval queue. Prices are left as "[set your price]" for James or Quenton to fill in (principle 14), so queueing it is how they make that call, and it is not a reason to hold. Each line comes from growers' offers made in the last 14 days. No grower, customer or destination is named, and the note says lines are not held until confirmed and will be checked again. That covers principles 1 and 16. It is in the company voice with no sign-off and no trade number to get wrong. | Here is the fruit currently offered to us from Australia. Quantities and timing are as our growers offered them. They are not held for you until you confirm, and we will check each line again before we confirm. 1. Mandarins, Afourer, cartons: 2,240 cartons offered. [set your price] per carton 2. Strawberries, Western Australia, this week and next week. [set your price] per pack 3. Strawberries, Western Australia, punnets, count 192, next week. [set your price] per punnet 4. Strawberries, Western Australia, XL, count 192. [set your price] per pack 5. Strawberries, Western Australia, Lovebites, trays: 134 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:28 AEDT | email offer to balakrishna@bln.com.fj | Corrected | The offer itself is right to queue for James. The wording is not ready for a customer. "comps: alot offered" and "smashastrawb" don't say what the goods are, so I took them out. I merged the repeated strawberry lines and cleaned up "2,240 cartons each". I also removed "available today" and "Saturday & Sunday": these lines come from grower offers up to 14 days old that nobody has checked again, so we can't state those dates (principle 16). No grower is named, so the customer-never-reaches-a-supplier principle is not touched. The price placeholders are by design and get filled in at approval. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:28 AEDT | email offer to invoices@fresh-pride.com | Send as written (queued) | Send. This is a general availability list for the week. It names no trade and no grower, so supplier confidentiality is not at risk. Every line is from offers growers made to us in the last 14 days, and the email says plainly that quantities are as offered, subject to confirmation and not held for the customer, so it states nothing the position contradicts. It doesn't repeat anything already sent, and no other hand owns it. The "[set your price]" gaps are deliberate: James or Quenton types the prices in on the approval page, and prices are their decision. Before approving, the approver should check three things: lines 2 and 3 ("count 192", "192 for early dispatch") don't say what the 192 counts; line 6 gives no quantity; and an offer sent to an invoices@ mailbox should be confirmed as Fresh Pride's buying contact. | Here is what we have on offer from Australia for the coming weeks. Quantities are as offered to us, are subject to confirmation, and are not held for you until you confirm. 1. Mandarins, Afourer, cartons: 2,240 cartons. [set your price] per carton 2. Strawberries, Western Australia, punnets, count 192: available next week. [set your price] per punnet 3. Strawberries, Western Australia, count XL: 192 for early dispatch and 192 for the weekend. [set your price] per pack 4. Strawberries, Western Australia, Lovebites, trays: 134 trays. [set your price] per tray 5. Strawberries, Western Australia, trays: 56 trays. [set your price] per tray 6. Strawberries, Western Australia, further volume this week and next. [set your price] per pack Tell us the goods, quantity, week and arrival port you want, and we will confirm the price, the availability and the space. | |
| 6 Oct 2026 05:27 AEDT | email offer to invoices@fresh-pride.com | Corrected | An offer to a customer that goes through James's queue for the prices is the right purpose. Supplier confidentiality isn't at risk: this goes to a customer, and naming Western Australia as the origin is fine. The draft as written can't go, for three reasons. "comps: alot offered" doesn't say what the goods are, so it's out. Lines 5 and 6 repeat each other, and line 7 is garbled. "Available today" comes from grower offers up to 14 days old that nobody has re-checked for 6 Oct (principle 16), so the corrected list doesn't say it. Before James approves, he should check that the address is right: invoices@fresh-pride.com is an accounts mailbox, not a buying contact. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:27 AEDT | email offer to bk2low@yahoo.com | Send as written (queued) | The draft is fine to go to the approval queue. The 5 lines come from the growers' offers of the last 14 days, and the draft says plainly that they are not confirmed and nothing is held until the buyer confirms, which follows principle 11 (supply before commitment). It names no grower, customer or trade. It is written in the company "we" with no sign-off. Prices are "[set your price]" placeholders that James or Quenton fill in on the approval page, so the pricing stays with them (principle 14). The told list shows nothing like it already sent to this address, and nothing in the position contradicts it. | Here is what growers have offered to us from Australia over the last two weeks. Quantities and timing are as offered to us. We still need to confirm them with the growers, and nothing is held for you until you confirm. 1. Mandarins, Afourer, cartons: 2,240 cartons offered. [set your price] per carton 2. Strawberries, Western Australia, punnets, count 192: offered for this week and next. [set your price] per punnet 3. Strawberries, Western Australia, XL: offered for this week. [set your price] per pack 4. Strawberries, Western Australia, Lovebites, trays: 134 trays offered. [set your price] per tray 5. Strawberries, Western Australia, Smashastrawb, trays: 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:27 AEDT | alert nudge to james | Held for James (held) | The position shows 71 items waiting and the 09:44 nudge on 5 Oct reporting 10, so the count, the rise and the reason to nudge before today's sends all hold, and it repeats nothing. But it does not show what the 71 contain. "Customer replies" and "deductions" appear nowhere in it, and the sell prices alerted yesterday may since have been set. Under principle 16 those categories come out, and the alert keeps only the checked count and the link. | 71 decisions are waiting for your yes, up from 10 at yesterday's 09:44 nudge. They include customer replies, sell prices to set and deductions. Please clear them before the day's sends: https://desk.34-151-179-159.sslip.io/operator | |
| 6 Oct 2026 05:27 AEDT | email offer to bk2low@yahoo.com | Corrected | Sending an availability offer to this address is the right thing to do, and it goes through the approval queue, so the new-offer decision stays with James or Quenton (principle 14). The prices are placeholders by design. But the wording needs fixing. It says "available today" and "today or tomorrow; Saturday & Sunday", copied from grower offers that may be up to 14 days old, so we can't say those are still true (principle 16). "comps: alot offered" is the grower's shorthand, and nothing in the record shows what product it is. Lines 5–7 repeat each other and are muddled. No finding raises a canon breach: supplier confidentiality only protects the customer from a grower, and this message goes to a buyer. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:27 AEDT | alert nudge to james | Corrected | The book shows 71 waiting, not 65, so the draft's count is wrong. The draft also runs past the three-line limit, and the position doesn't show the line items it lists, so I've cut them. The nudge itself is fair: the queue has grown from 10 to 71 since the last one at 09:44 yesterday. | 65 decisions drafted and waiting for your yes: - Premier Fresh orders SAK26267/68: POs not received - acknowledge to weimin@fmart.com.sg (FRESHMART SINGAPORE PTE LTD, 1038323) - ENE deduction request: labelling and inspection (ENE TRADE PTY LTD, 1038317) - Quenton to answer Obsidian bank reconciliation queries - Quenton to answer Obsidian bank queries - and 60 more https://desk.34-151-179-159.sslip.io/operator | |
| 6 Oct 2026 05:27 AEDT | email offer to eagleffm@gmail.com | Send as written (queued) | This is a supply-subject offer for this week and next. The lines come from growers' offers from the last 14 days, no supplier or customer is named, and it is written in the company voice with no sign-off. The prices are blank and go into the approval queue, where James or Quenton sets them before it can go out, so the new-offer and money call stays with them (principle 14). One thing to check: "count 192" on line 4 may be a quantity entered as a count. The record can't settle it either way, and nothing in the record contradicts it (principle 4). | Here is the produce we can offer from Australia for this week and next. All lines depend on supply, and quantities are not held for you until you confirm. 1. Afourer mandarins, cartons: 2,240 cartons. [set your price] per carton 2. Strawberries, Western Australia, this week: [set your price] per pack 3. Strawberries, Western Australia, next week: [set your price] per pack 4. Strawberries, punnets, count 192, Western Australia, next week: [set your price] per punnet 5. Strawberries, count XL, Western Australia, this week: 192 packs now and 192 packs at the weekend. [set your price] per pack 6. Strawberries, Lovebites, trays, Western Australia: 134 trays. [set your price] per tray 7. Strawberries, Smashastrawb, trays, Western Australia: 56 trays. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price, the supply and the space. | |
| 6 Oct 2026 05:27 AEDT | email offer to eagleffm@gmail.com | Corrected | The offer itself is right to send, and putting it in the approval queue is how it goes to James or Quenton. The wording is not fit to send. "comps: alot offered" has no clear product, so I took it out. Line 6 repeated line 5, and line 7 was garbled, so I merged and cleaned them. "Available today" came from grower offers up to 14 days old, which the position does not show are still available today (principle 16), so I removed it. I also changed "as offered to us" to "depend on supply", because the old wording told the buyer we price from what growers offer us. No supplier is named and the price placeholders stay as designed, so no other principle is breached. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:26 AEDT | alert alert to james | Held for James (held) | This is a claim of a system fault, and nothing in the current position backs it up. There is no WhatsApp capture log, no message history for the four groups, and no link-status check, so "nothing has come in since 13:49" and the hint that capture has dropped are unchecked (principle 16). A quiet night does not prove a fault. It also hands James technical work (checking the WhatsApp link), which belongs to the desk's builders. Raise it on the desk with the actual link status and last-message times, not as an alert to a principal. | Customer WhatsApp groups (Eastern Green, MK Fruits, Anusaya, Heng Wan): nothing has come in on the trades number since 5 Oct 13:49, 15.6 hours, including Singapore's whole afternoon. Needed: check that the trades number's WhatsApp is still linked and capturing. If it has dropped, customer asks are going unseen. By: before Singapore opens, 11:00 Sydney today. | |
| 6 Oct 2026 05:26 AEDT | email offer to sam.sin@freco.biz | Send as written (queued) | The offer says plainly that the quantities come from growers' offers, are subject to confirmation and are not held. No grower, customer, figure of money or person is named, so the supplier-confidentiality, company-voice and money principles (1, 8, 14) are all met. The prices still read "[set your price]" on purpose: James or Quenton fills them in on the approval page, and putting it in that queue is how a new offer is raised with them. Nothing was sent to this buyer before, so it is news and repeats nothing. | Here is fruit offered to us from Australia in recent days. Quantities and timing are as offered to us and are subject to confirmation. Nothing is held for you until you confirm. 1. Mandarins, Afourer, cartons: 2,240 cartons. [set your price] per carton 2. Strawberries, XL, Western Australia: 192 trays. [set your price] per tray 3. Strawberries, Lovebites, Western Australia: 134 trays. [set your price] per tray 4. Strawberries, Smashastrawb, Western Australia: 56 trays. [set your price] per tray 5. Strawberries, punnets, Western Australia: further volume expected next week. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price, the availability and the space. | |
| 6 Oct 2026 05:26 AEDT | email offer to sam.sin@freco.biz | Corrected | The reason to offer is sound, and queueing it for a principal's yes is the right route. The words don't stand up, though. The lines come from grower offers up to 14 days old, so "available today" and "today or tomorrow; Saturday & Sunday" can't be shown true on 6 Oct (principle 16). "comps: alot offered" doesn't name a product or a quantity the record holds, and lines 3 to 7 repeat each other in garbled form. I've taken out the unclear line, merged the strawberry lines, and said timing is as offered and still to be confirmed. The price placeholders stay because they're there by design for the approver. No principle is breached: naming Western Australia as the origin gives away no grower, and no money figure is stated. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:26 AEDT | email offer to brian@totalfresh.com.sg | Send as written (queued) | This is a new availability offer to Total Fresh, Singapore, and it goes to the approval queue. James or Quenton fills in the [set your price] gaps before it can go, so pricing stays with them (principle 14). It names no trade and is not in the told list. It says quantities and timing are only indicative, which matches what the growers' offers of the last 14 days give us. No grower is named and no other customer's details appear (principle 1), and it is in the company voice with no figure of money. One thing to check on the approval page: lines 2 and 3 are both strawberry count 192, one "per pack" this week and next, the other "per punnet" next week only. Make sure they really are different packs before approving. | Here is what we can offer from Australia for this week and next. Quantities and timing are indicative. Nothing is held for you until you confirm, and we will confirm both with your order. 1. Mandarins, Afourer: 2,240 cartons. [set your price] per carton 2. Strawberries, Western Australia, count 192: this week and next. [set your price] per pack 3. Strawberries, Western Australia, punnet, count 192: next week. [set your price] per punnet 4. Strawberries, Western Australia, XL: this week, quantity to confirm. [set your price] per pack 5. Strawberries, Western Australia, Lovebites, trays: 134 trays, timing to confirm. [set your price] per tray 6. Strawberries, Western Australia, Smashastrawb, trays: 56 trays, timing to confirm. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:26 AEDT | email offer to brian@totalfresh.com.sg | Corrected | Sending availability to Total Fresh is the right thing to do, and leaving the prices for James or Quenton to fill in at approval is by design. The problem is the wording. These lines come from grower offers up to 14 days old, so "available today", "today or tomorrow" and "Saturday & Sunday" can't be shown true for 6 Oct (principle 16). "comps: alot offered" means nothing to a buyer, and lines 3, 4 and 6 repeat each other. In the fix I dropped the comps line, merged the repeats and marked timing as to be confirmed. No finding breaches a principle: no supplier is named, and Western Australia is only the growing region. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:25 AEDT | whatsapp offer to whatsapp:C&A - HKG - Prime | Send as written (queued) | Recommend sending. The offer to the Prime Orchards Hong Kong group is drawn from grower offers made in the last 14 days. It says the quantities are as offered to us, subject to confirmation and not held, so it makes no promise the record can't back. No grower is named, nothing contradicts the record, and nothing earlier on the told list is repeated. Setting the price for a new offer is James's call, and that is covered: the "[set your price]" gaps must be filled on the approval page before it can go, so queueing the draft is how it gets raised with him. Before approving, it may be worth telling the customer how the two strawberry tray lots (134 and 56 trays) differ, if the prices aren't enough to show it. | Here is what is available from Australia over the coming weeks. Quantities are as offered to us, subject to confirmation, and are not held for you until you confirm. 1. Afourer mandarins, cartons: 2,240 cartons. [set your price] per carton 2. Strawberries, Western Australia, punnets: lots of 192, this week and next week. [set your price] per punnet 3. Strawberries XL, Western Australia: lots of 192, this week. [set your price] per pack 4. Strawberries, Western Australia, trays: 134 trays, this week. [set your price] per tray 5. Strawberries, Western Australia, trays: 56 trays, this week. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price, availability and space. | |
| 6 Oct 2026 05:25 AEDT | whatsapp offer to whatsapp:C&A - HKG - Prime | Corrected | Sending an offer to Prime Orchards (China) Limited is the right thing to do, and putting it in the queue with "[set your price]" for James or Quenton to fill in is fine. The wording is the problem. The draft copies the growers' raw messages into a customer offer. Line 1 says "comps: alot offered", which names no product and no quantity we can stand behind, so it comes out. Lines 7–9 say "available today" or "today or tomorrow" and come from offers up to 14 days old, so they are not true now (principle 16). The strawberry lines repeat each other, and "lovebites"/"smashastrawb" look like grower brand names, which would let the customer go straight to the grower. I've cut it down to the lines we can stand behind, removed the "today" claims and the grower brands, and said every line is still to be confirmed. No other principle is broken: nothing here goes to a grower, and no prices are stated. | Here is what is available from Australia for the coming weeks. Quantities are as offered to us and are not held for you until you confirm. 1. comps: alot offered. [set your price] per pack 2. mandarins, Afourer, carton: 2,240 cartons each offered. [set your price] per carton 3. strawberries: available this week; Western Australia. [set your price] per pack 4. strawberries: available next week; Western Australia. [set your price] per pack 5. strawberries, punnet, count 192: available next week; Western Australia. [set your price] per punnet 6. strawberries, count 192. [set your price] per pack 7. strawberries, count XL: available this week; today or tomorrow; Saturday & Sunday; Western Australia; 192 today or tomorrow; 192 Saturday & Sunday offered. [set your price] per pack 8. strawberries, lovebites, trays: available today; Western Australia; 134 trays offered. [set your price] per tray 9. strawberries, smashastrawb, trays: available today; Western Australia; 56 trays offered. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. | |
| 6 Oct 2026 05:25 AEDT | email offer to account@fmart.com.sg | Send as written (queued) | This is a new-season availability offer to a Singapore customer, and it goes to James or Quenton in the approval queue. That covers principle 14, because prices and new offers are their call. The prices are blank on purpose, so the offer can only go once one of them types the prices in. The lines come from growers' written offers from the last 14 days, which the trade position does not show. The draft says quantities are subject to confirmation and not held, so it commits nothing (principle 11). It names no grower, says nothing to a supplier, and speaks only as the company (principles 1 and 8). | Here is what is available from Australia for this week and next. Quantities are subject to confirmation and are not held for you until you confirm. 1. Mandarins, Afourer, cartons: 2,240 cartons. [set your price] per carton 2. Strawberries, Western Australia, punnets, count 192: this week and next week. [set your price] per punnet 3. Strawberries, Western Australia, XL: this week. [set your price] per pack 4. Strawberries, Western Australia, Lovebites, trays: 134 trays. [set your price] per tray 5. Strawberries, Western Australia, Smashastrawb, trays: 56 trays. [set your price] per tray Tell us the goods, quantity, week and arrival port you want, and we will confirm the price and the space. |
Customers told of the freight journey
| Customer | Goods | Route | Booked | Received by the forwarder | Departed | Changes | Arrived | Trade |
|---|---|---|---|---|---|---|---|---|
| EASTERN GREEN MARKETING PTE. LTD. | 384 tray Strawberries | Perth to Singapore, by air | ✓ 1 Oct 14:29 | ✓ 5 Oct 05:33 | ✓ 5 Oct 05:33 | None | ✓ 5 Oct 21:54 | 1038334 |
| MK FRUITS STORE PLT | 192 tray Strawberries | Perth to Kuala Lumpur, by air | ✓ 4 Oct 14:05 | ✓ 4 Oct 14:05 | ✓ 4 Oct 14:05 | None | ✓ 4 Oct 14:03 | 1038335 |
| AL BAKRAWE GENERAL TRADING LLC | 2,240 carton Afourer mandarin | Melbourne to Jebel Ali, by sea | Not yet | Not yet | Not yet | None | Not yet | 1038329 |
| BOON KEE SUPPLY SDN BHD | 2,240 carton Afourer mandarin | Melbourne to Port Klang, by sea | Not yet | Not yet | Not yet | None | Not yet | 1038328 |
Waiting on James (95)
Held: journey to atanosoche@easterngreen.com.sg
The senior check held this before it left: Two problems. First, the draft says the consignee collected the container on 28 September. Nothing in the position shows that: the shipment facts hold only the arrival, citing the VIF Export email, so it breaks principle 16. Second, the goods landed in Singapore 9 days ago (26 Sep), so this is stale (principle 13). If the collection did happen, Eastern Green picked the container up themselves 8 days ago, and an arrival note now tells them nothing and only points at how late we are. The sea waybill was already confirmed to Jenny on 4 Oct. No fresh journey update is owed, so the arrival milestone should be closed on the record without writing to the customer. The thread that matters with Eastern Green now is the overdue AUD 76,898 and the R2E2 pricing, which are both James's. The stale queued items have no bearing on this decision.
Vision says we asked them to pay Naidu's terminal fees
Recommendation: stop disputing the Swire origin/terminal bills with Vision and decide whether to recharge B L Naidu & Sons Ltd. On 4 Oct 11:31 Angela Thompson (Vision export ops) replied to Quenton's question: Naidu booked on its own account, but "as discussed with Liam" Vision was asked to assist by paying the local terminal charges and billing QC Fresh. She attached the earlier thread (2nd Request - FI Required, AU04144100) and invoices AU1INV2615459 and AU04211600, which I have not been able to read. On 3 Oct 21:35 Liam had said that on FOB, local charges are billed to us and we bill the customer. Open question here: accept, contest or settle Naidu's AUD 21,203.22 claim on 1038285, and whether to recharge the AUD 4,546.50 terminal fees paid 17 Sep. Quenton should check the attached thread to see who asked Vision to pay. Vision is closed Monday 5 Oct (public holiday) and back Tuesday 6 Oct. Nothing has been sent to Vision or Naidu.
Answer Liam: pallets per order, strawberry quote
Recommendation: Quenton replies to Liam from his own phone with the pallet count per order, then checks the freight figures. No trade or quote exists for this, so nothing was recorded. Liam Fraser is Vision's rates contact. On 3 Oct 2026 Quenton asked him by WhatsApp for a landed-price calculation on strawberries to Kuala Lumpur and Singapore. The quote used 15-punnet and 16-punnet packs, 192 trays each, 15% margin, and freight of $50.00 per pallet delivered. Liam replied at 11:48 UTC "Sell is $113". At 12:00 UTC he wrote "KUL & SIN same, 15 punnet $54/tray, 16 punnet $60/tray, Assuming above". At 11:56 UTC he asked "Is it 2 pallets delivered for each order?". His $54 and $60 per tray figures assume a pallet count, so the answer sets those numbers. Quenton's original message gave no pallet count, only 192 trays per pack. The same afternoon Quenton also asked for a Dubai mango calculation (R2E2, 2 pallets, 1700kg), and Liam's "Sell is $113" may belong to either quote. Quenton should confirm which. Suggested reply: "Yes, 2 pallets per order, 192 trays each pack, delivered Vision Bris." Confirm that is right before sending.
Answer Minhaj (KART-Finley, Dubai): prices, availability
- Recommend you answer Minhaj from your own phone in the "C&A - DXB - KART- Finley" group (KART-Finley's buyer in Dubai): prices and availability are yours to give. His asks, each as the operator read them: - Answer Minhaj: Valencia composite availability and price: Recommend replying from your own WhatsApp; the price is yours to give. Minhaj (+971563195721, not on the record, no trade or quote) asked on 3 Oct 07:51 UTC "do you have Valencia composite?" in the group. One minute earlier (07:50 UTC) the citrus update went out in that group: Valencia 18kg Class 1 at 113 count $50.00, 88 count $50.75 and 72 count $52.00. No Valencia composite grade is listed. Only Afourer 9kg composite was listed ($27.20 on 30 Sep; the 3 Oct list shows 9kg 88 to 45 count at 27.20). Nothing has answered him since; the later messages in the thread are the SWM mango update and a grade question. Please confirm with the grower whether a Valencia composite exists, then send. The draft below assumes none is confirmed. Edit the draft if the grower has composite. - Answer Frutulip: navel and Valencia availability, price: Recommend you reply from your own phone. Muhammed Minhaj of Frutulip General Trading LLC (Dubai) asked on WhatsApp on 3 Oct 2026: "what about orange navel?" (1891) and "do you have Valencia composite?" (1893). He also asked about the sea shipment and the mango AKE price (1877–1885). He then wrote "ok" (1895). No trade or quote exists for citrus, and the record holds no navel or Valencia price, grower or availability. Nothing was sent. Frutulip also has an open claim pending a credit note (Aug 2026), so keep the two apart. Your 4 Oct mango update (SWM, R2E2) already went to the group. Draft WhatsApp below; fill in the bracketed items. - Answer Minhaj's mango, citrus and sea enquiries: Recommendation: reply from your own phone. Minhaj (+971563195721, UAE, with Kartik) is not a counterparty on the record, and no trade or quote is linked. He is replying to your WhatsApp price broadcasts of 2 Oct 2026 (mangoes, 9/10, 2 days gas, 83.75) and 4 Oct 2026 (SWM/R2E2 mangoes: EK 7.65, Qatar 7.35). On 3 Oct 2026 he asked: ETD and ETA (1877), whether it is a sea shipment (1879), whether it is the AKE price (1882), and about navel oranges (1891) and Valencia composite (1893). He wrote "Ok please check and let us know" (1885). Open points for you: the sea option and its ETD/ETA, whether the price is per AKE or per carton, navel and Valencia availability and price, and a reply to your own grade question of 3 Oct. Prices and terms are yours to set. I sent nothing. - Answer Minhaj: is mango price AKE?: Recommend you reply from your own phone. Minhaj (+971563195721, not in the CRM, no trade or quote linked) asked on 3 Oct 05:18 UTC "Is this mango AKE price?". He is replying to the price messages sent from +61408698321: 2 Oct 21:08 UTC "9/10 available, 2 days gas, 83.75", and 4 Oct 01:33 UTC the SWM/R2E2 update: EK $7.65 (about $85.75 for 7kg net), Qatar $7.35 ($84.00). Those messages do not say whether the price is per kg or per carton, or whether it is AKE air freight or ex-Brisbane. I can't tell from the record whether the quoted price includes freight. He earlier asked about a sea shipment, ETD/ETA, Valencia composite and navel oranges (3 Oct). His 3 Oct 23:54 UTC question on grades is also unanswered. I have sent nothing, because price terms and a new customer's terms are yours to decide. - Answer Minhaj's sea mango ETD/ETA and price: Recommendation: reply from your own phone with sea ETD/ETA once Vision confirms a sailing, and say if sea is not on offer. Minhaj (+971563195721, unrecorded in CRM, with Kartik) is a Gulf buyer who asked on 3 Oct for ETD and ETA on the mango offer, then (|1879) "I'm asking about the sea shipment", then (|1882) whether the price is AKE, and asked about navel and Valencia (|1891, |1893). Our 2 Oct offer (|1856) was 9/10 mangoes, 2 days gas, 83.75, air-style. The 4 Oct 01:33 broadcast offers EK $85.75 and Qatar $84.00 for 7kg net, ETD Wednesday. No sea offer, price or schedule is on record and no trade or quote is linked. Sea price, terms and sailing are yours to give. I have not asked Vision for a schedule: say if you want me to.
Vision payment demand: check against credits
Recommend: hold payment until James reviews the PDF against the open 8 July credits, then reply. On 2 Oct 2026 12:50 AEST Kaumil Patel at Vision Brisbane sent a "Request for Immediate Payment" for QC-Fresh Pty Ltd (account QCFRESBNE, AUD). The body is empty and the PDF amount is not captured. It is related to the queued items "Send Liam the Vision invoices for 8 July credits" and "Vision says we asked them to pay Naidu's terminal fees". Our 3 Oct desk send to Vision said the 8 July credit requests are still open.
Prime Orchards sell price for final invoice
Prime Orchards (China), 1,520 trays of avocados, CX150, AWB 160-13159171, left on 7 Aug. The final commercial invoice and packing list have still not gone out, 59 days after departure. On 9 Sep we told the customer the invoice was waiting on the sell price. Recommendation: give the sell price (one price or two, per the open question), and the final CI and PL go out the same day. This item does not appear in the waiting queue, so it has been put here. If it duplicates an existing item, fold it into that one. (1038301)
Premier Fresh orders SAK26267/68: POs not received
Trent Gall (Premier Fresh) emailed exports@ on 29 Sep at 14:46 and 14:47 AEST with order refs SAK26267 ("PF1") and SAK26268 ("PF 2"), each saying "PO will come through later today/tomorrow morning". No Premier Fresh PO or later email has been captured since, these emails are on no trade, and nobody has replied. Recommendation: chase Trent for the two POs, or tell us these orders are dead, so they can be filed.
acknowledge to weimin@fmart.com.sg
Customer advised payment 8 Sep (email 5 Oct) and asked us to confirm receipt. Ledger shows invoice 1038323 unpaid and no receipt yet, so only an acknowledgement is possible.
ENE deduction request: labelling and inspection
- Recommendation: do not accept the deductions until Matt sends the invoices. Decide whether to allow any of them, then reply and have Obsidian match the AUD 30,000 receipt. Facts: - Matt Choi, 5 Oct 14:50 (exports@, james@ and quenton@ copies), asks us to deduct labelling AUD 693.00 and 50% of the first inspection, about AUD 1,000.00 of an approximate AUD 2,000.00 total. - He offers to share the invoice if we want it. - He says he has sent AUD 30,000 and asks us to revise the invoice again. - James's revised invoice of 5 Oct 07:50 stands at AUD 44,485.00 on 212/621/427 cartons. - Xero still shows AUD 47,859.00 due. - Matt first raised labelling and inspection in his 28 Sep 14:43 email. James removed the AUD 1,000.00 deduction on 28 Sep 18:53. - Nothing has been sent to ENE.
Quenton to answer Obsidian bank reconciliation queries
Recommendation: Quenton answers Obsidian himself; nothing is sent from the desk. On 5 Oct 2026 Obsidian (qaec@obsidianadvisory.com.au) emailed Quenton the Sep 2026 unreconciled bank transactions. (1) 2/09/2026: direct credit of $5,000.00 from CARTER QUENTON A, reference "BANK REPAYMENTS". They ask whether it came from his personal account. (2) 29/09/2026: a Pexa settlement credit. The captured text cuts off here, so the amount and the query are unknown. The attached file was not captured. No trade or quote is involved. Only Quenton can state the source of the $5,000, and the desk will not guess at it. Please also check the full email and its attachment for the remaining items.
Quenton to answer Obsidian bank queries
Recommendation: Quenton replies to Obsidian himself. Only he can say whether the 2 Sep 2026 credit of $5,000.00 (Direct Credit 010842, CARTER QUENTON A, BANK REPAYMENTS) came from his personal account. Obsidian (QAEC) emailed him on 5 Oct 2026 about unreconciled September bank transactions. The same list includes a 29 Sep 2026 Pexa settlement credit. The email has no attachment and only its start was captured, so the full list is in Obsidian's file. No trade or quote is involved. Nothing has been sent to Obsidian.
Quenton to answer Obsidian bank reconciliation queries
Both this item and "Quenton to answer Obsidian bank queries" come from Obsidian's 5 Oct Sep-2026 bank reconciliation email to Quenton. Treat as one matter under this item.
Quenton to answer Obsidian bank queries
Duplicate of "Quenton to answer Obsidian bank reconciliation queries" (both from Obsidian's 5 Oct Sep-2026 bank reconciliation email to Quenton). Folded into that item; recommend dismissing this one.
Check WhatsApp capture on the trades number
The feeds show the last WhatsApp captured at 5 Oct 13:49 AEDT, 9.3 hours ago. The Watch has had channel_quiet_whatsapp:trades open since 19:58 ("usually carries something within 6 hours"). Email is live, with the last inbound at 22:49. Eastern Green's strawberries (SQ216, AWB 618-57649351) are at the arrival stage, and any post in their group would be missed. Recommendation: confirm in the morning that the trades phone's WhatsApp is still linked and capturing. If it is not, re-link it and re-harvest from 13:49. The senior check held the WhatsApp alert, so this goes on the desk instead.
Supply enquiry mandarins: Chislett Farms
Deepavali, 8 Nov 2026: securing supply for the peak. Chislett Farms offered Afourer mandarins on 3 Oct 2026 (Gmail). The enquiry names no buyer, destination or price.
Supply enquiry mandarins: Favco
Deepavali, 8 Nov 2026: securing supply for the peak. Favco offered Murcott mandarins on 17 July 2026 (Gmail). The enquiry names no buyer, destination or price.
Deepavali offer: HENG WAN FRUIT ENTERPRISE
Deepavali, 8 Nov 2026. HENG WAN FRUIT ENTERPRISE bought oranges from us in October in past years (Xero sales invoices). Ships by sea by 18 Oct 2026, by air by 1 Nov 2026 (desk calendar). oranges: not costed (not priced: a recent buy price for oranges, how many) Set each price: the markup is the trader's (Quenton Carter).
Deepavali offer: FRESHMART SINGAPORE PTE LTD
Deepavali, 8 Nov 2026. FRESHMART SINGAPORE PTE LTD bought mangoes, rockmelons from us in October and November in past years (Xero sales invoices). Ships by sea by 18 Oct 2026, by air by 1 Nov 2026 (desk calendar). mangoes: not costed (not priced: a recent buy price for mangoes, how many) rockmelons: not costed (not priced: a recent buy price for rockmelons, how many) Set each price: the markup is the trader's (Quenton Carter).
Send Liam the Vision bill behind each credit request
- Due Tue 6 Oct, before Liam travels (promised 4 Oct 15:08). - Liam asked on 3 Oct 21:41: "please send the vision invoice for each request" (exports@, desk message 1a1019199ecc792a). We promised it on 4 Oct 15:08. - The four PDFs are Vision's own, as emailed (Gmail 19b0c3063ca92abc, 19d22069f9384186, 19de0fb5162725ad, 19e85b6d94ff0b1a); sizes match the Gmail attachments. - Correction inside: our 3 Oct email gave 1038082 as AWB 603-70477131; the bill shows MAWB 176-20419442. - The AUD 1,170 screening line is on two different shipments (1038082 and 1038112), so it is withdrawn, not a duplicate. - The AUD 15 processing-fee item is withdrawn with no reason given. If you would rather keep it open on Liam's 5 Oct note, decline and say so. - Xero holds 40 documentation-fee lines at AUD 350, Jan to Jun 2026 (the 3 Oct email said 34); the draft lists bills, not a count. - Thread: exports@ thread 1a1017376d6675b5. This goes as a new email with the same subject. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Chase Liam for the CA container sea rates
- Due today or Tue 6 Oct morning: Liam travels Tue to Thu. - Asked 1 Oct 10:49 (Gmail 1a0f4f0132384957) and 3 Oct 22:20 in the rate-sheet email, Singapore and Hong Kong CA containers first (Gmail 1a1017e3324f74d2). - No answer in mail or in the WhatsApp groups "Liam James Q group" and "C&A / Vision new group!". The desk still shows "CA rate not stated". - Note: at 21:37 you said "We are not going to bother vision" about the AUD 87 / 105 queries. If that covers this chase too, decline it. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Obsidian: five Xero changes in one email
- Due today: ENE Trade invoice 1038317 falls due Tue 6 Oct and Xero still shows AUD 47,859. - One question first: the FloraCrest invoice basis (FOB Melbourne, dated 9 March). It is a decision card on this page; answer it before approving this email. - ENE Trade 1038317: Obsidian was copied on the 07:50 send to Matt on 5 Oct (Gmail 1a108aedd9c6f463); Xero still shows AUD 47,859.00 at 39/39/36, due 20 Sep. Answers Atul's 29 Sep 15:43 question (Gmail 1a0ebb0f0be94acb). Xero's automatic reminder went 4 Oct 06:44 Korea time (Gmail 1a103dd2be6fac03). - Sky Fresh 1038148: Xero AUD 22,656, dated 7 May, unpaid; Vision cancelled the booking 8 May (Gmail 19e013f9717d9dd9). - Eastern Green Marketing 1038290: Xero AUD 15,025.50, dated 30 Jul, unpaid; the waybill and Favco's bill show only the 1,840 cartons on 1038267. - Vision bills 00241062 / 00241063: AUD 1,100 each, paid 17 Sep; the request to Vision was withdrawn 4 Oct 20:10 without Obsidian copied. - Barakat 1037956: no Xero invoice; CI dated 2 Jan 2026, 512 x AUD 62 = 31,744 less 793 = AUD 30,951; costs in Xero (Pinata 846441/01, Vision 00234049). - FloraCrest 1038060: only Xero invoice to this contact is 1038030 (paid); CI 9 lines, 964 cartons, AUD 31,632. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Grower Connect: Malaysian label on every KUL tray
- Due Tue 6 Oct, for the 7 Oct pack. Before approving, confirm size L / grade 1(A) with Stefan: his 30 Sep order says L and 1(A); the label Vision printed on 2 Oct says M and 1; the saved template says M and A. - Stefan Zayn's order, 30 Sep 21:27 (Gmail 1a0f2123006ade00): 3P sticker at least 7 x 11 cm, size "L", grade "1(A)"; health label under each punnet; required by Malaysian customs and the Ministry of Health. - Haziq Idris, 1 Oct 10:00 (Gmail 1a0f4c2fd14e3ba2), sent the 3P label and the health sample; nobody answered. The health sample is now attached, fetched by the desk from that email tonight. - Vision (Angela), 2 Oct 19:22 (Gmail 1a0fbf549f1c1331): JAS Perth found the fruit missing produce labels; asked that they go on before arrival at JAS. - The template's postcode reads 5510; the email uses 55100, from the order. The importer's name has to be on the label. No price is in the message. - The WhatsApp to the grower group is the next draft on this page. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
B L Naidu: AUD 39,500 full and final, by 16 Oct
Recommendation unchanged: James to decide the AUD 39,500 full-and-final settlement. Linked messages: Nadan Reddy's 30 Sep 08:44 AEST email (, "Any update. Kindly solve this issue so we can pay the balance") and James's 25 Sep 07:08 AEDT reply. The customer has waited 6 days and says he will pay the balance once it is settled.
Al Bakrawe: name each invoice in the AUD 101,381 transfer
- Due today, before their transfer. Recommendation: as drafted (the AUD 862.50 over-payment on 1038045 comes off 1038158). The alternative is 1038158 paid in full (AUD 102,243.50) and AUD 862.50 refunded. - Irfan, 1 Oct 14:52: the payment is "ready to be transferred" (Gmail thread 1a04200aa1aacc71). It has not arrived. - Obsidian chased Irfan for the payment and remittance on 5 Oct 15:59 (desk message 1a10a6edcc0447d9). This email still names the invoices; nothing in Obsidian's chase does. - Xero balances, unchanged since 3 Oct: 1037889 AUD 22,464; 1038095A+B AUD 162,864; 1038158 AUD 13,370; 1038045 AUD 292.50; 1038144 paid. - Credit notes are not visible through the Xero connector; the AUD 96,454.50 unapplied and CN-1038333 (AUD 1,155) are carried from the 3 Oct read. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Greenagri: sweet potato quote, CNF Hong Kong
- Due today: asked 30 Sep. Fill the price, availability and payment term first; it will not go with the blanks in it. - Sherry's request, 30 Sep: CNF Hong Kong, size S, 18 kg, 100 cartons. Earlier quotes: AUD 138 for 15 kg on 20 Aug, USD 89 for 18 kg air CNF on 25 Aug; her reply 1 Sep: "price not match", Sydney was USD 80 CNF. - 25 Aug: Quenton said magpie geese had cut the Bundaberg crop, so size S needs the grower's confirmation. - Greenagri is not in Xero: no trading history to set terms from. There is no email thread; it goes in the WhatsApp group. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Eastern Green: R2E2 mango prices to Cherrelyn
- Due today: asked 21 Sep, chased 23 Sep. Fill the two prices and the payment term first; it will not go with the blanks in it. - Cherrelyn asked 21 Sep for premium and class 1 prices. We answered 22 Sep "Both Premium 69.00" and "Tomorrow please" for class 1, which never came; she chased 23 Sep. - Other buyers were quoted about 80 to 85.75 between 1 and 4 Oct, so 69.00 is not repeated as current. - Payment term: the three air invoices in Xero (1038324, 1038330, 1038332) ran 14 days from invoice date; the 2 Oct ruling in the decision page says 14 days from ETA. - This replaces the four "Price R2E2 mango" items and two holding replies the operator had queued. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Lao Sin: strawberry offer to Francis
- Due today: Francis has not replied since 2 Oct. Fill the price, term and next uplift first; it will not go with the blanks in it. - 1 Oct: "192 at 47.00", then "can do it at $43" and "too much white shoulder"; Quenton offered 45.50. 2 Oct: Quenton sent photos. - For James only: the grower's price rose from 2.20 to 2.50 a punnet on 5 Oct (WA Straw Phil group), AUD 37.50 a tray in fruit alone, so 45.50 may not hold the margin. - The pack, the CPT basis and Singapore are inferred from the other Perth loads; Lao Sin's group does not state them. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Premier Fresh Mart: contest the AUD 7,222 claim
- Letter sets payment by Mon 12 Oct. Before approving: open the trade folder correspondence to confirm the 20 Sep 2025 table, the 25 May 2026 email and AWB 081-59132371 (the drafting agent could not find these threads in james@ Gmail; the AWB field on the invoice is blank). - The ready-for-James list records "Contest" ruled on 1 Oct 17:49; the letter was never drafted until 5 Oct. - Xero: 1037797 AUTHORISED, total AUD 15,736.00, paid AUD 7,980.00, due AUD 7,222.00, due 26 Sep 2025. Credit note CN-1037932 AUD 534.00. - The invoice prints "Trade Incoterms CIF", Brisbane to Singapore, Qantas; it is addressed to "Premier Fresh Market Pte Ltd"; Xero and the email use "Premier Fresh Mart Pte Ltd". - Kuehne + Nagel is named only as the party SATS billed; they are not copied. - Attached: the commercial invoice from the trade folder, TRADES/1037797 FRESHMART SINGAPORE PTE/03_Documents. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Favco QLD: remittance and payment dates to Jenny
- This week: Jenny asked 29 Sep. Fill the three payment dates first; it will not go with the blanks in it. - Amounts from the Xero bills and payments for Favco QLD and Jenny's confirmation of receipt; the four paid lines add to AUD 87,210.50. - Unchecked: Atul's own 30 Sep payment batch totalled AUD 67,139.66, so confirm the allocation against the bank before sending. - Unchecked: on 2 Oct Quenton told Jenny remittances would follow. If he already sent them, decline this. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Prima Fresh: remittance for invoice 48250
- Due Fri 9 Oct: Prima chased 16 and 23 Sep. Obsidian supplies the bank reference first; it will not go with the blank in it. - Xero: bill 48250 / 1038285 AUD 5,040.00, PAID. The desk copy holds two payment rows of AUD 5,040 (17 and 18 Sep); Xero shows one payment. Obsidian should confirm the date and reference. - Prima's asks: 16 Sep and 23 Sep (desk messages 1a0a8257f3a6c303 and 1a0cbc4994825064). Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Grower Connect: answer on strawberry levies
- Asks for an answer by Fri 9 Oct. - Atul asked on 22 Sep 17:11 (Gmail 1a0c7f50077f2d96). - Nothing from any growerconnect.com.au address since 21 Sep except order traffic. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Murray Bros: AUD 10,598.40 full and final
- No deadline: Susan last wrote 15 Sep. Yes or no. - Xero bills: 2748635 / 1037922 AUD 6,144 unpaid; 2793576 / 1038054 AUD 8,448 with AUD 2,880 credited, leaving AUD 5,568; 2742764 AUD 500 paid 16 Jan. - 5,568 x 0.8 = 4,454.40; 6,144 + 4,454.40 = 10,598.40. - Text is the firm 3 Oct redraft; only the subject changed. Thread: Gmail 19efd6b04844c03b, Susan's 15 Sep 09:31 message (1a0a242cd85b515b). This goes as a new email. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Al Bakrawe: corrected accreditations document
- Before Al Bakrawe uses the 18 Aug document again for their Marks & Spencer programme. - The 18 Aug PDF does not claim AUS-MEAT or GFSI; it overstates HACCP ("HACCP Australia certification · Sci Qual International", "Certified August 2024; annual surveillance audit, most recently completed in 2025"). The SQI certificate expired 23 Jun 2025; no 2025 paper is on file. - The corrected PDF is rebuilt from the original generator, one A4 page, dated 5 October 2026; Trusted Trader and DAFF 6740 unchanged. - Two smaller questions are not on this draft: keep or drop the red-meat slide (Importers deck slide 14), and whether to correct the 26 Aug and 1 Sep emails that describe a "current certificate" from Sci Qual. - Original email: Gmail thread 1a0172ad9d113b7c. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Atradius: buyer check on Safa Marwah (Malaysia)
- No deadline: Safa Marwah pays cash before loading. Recommendation: hold until their onboarding form confirms the company. It will not go with the blanks in it (limit and address). - The buyer is Malaysian (domain safamarwahfruits.my, +60 number, delivery to KLIA). SSM register: SAFA MARWAH (M) SDN. BHD., 1505350-D / 202301011428, incorporated 2023, Active; not proven to be Usman's business. - Dun & Bradstreet gives a Klang address and machinery wholesaling; the website claims established 2013 at Selayang; its team page names look like template names. - OpenSanctions: 0 matches on the company name, checked 5 Oct. Principals not screened (names unknown). - Graham handled the India buyer's limit on this policy (applied 31 Jul, approved 12 Aug at AUD 100,000; Gmail thread 19fb515cec507f80). - Full findings: REPORTS/task_register_2026-10-05/attachments/Safa_Marwah_due_diligence_2026-10-05.md. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Pinnacle Fresh: introduction to Daniel, send 19 Oct
- Send Mon 19 Oct around 10:00 (Daniel is at the IFPA show in Orlando 14 to 16 Oct). Before then: check with Carl that he has not already emailed Daniel; on the day, confirm Valencia and Afourer are still available. - WhatsApp "Q&A — Carl Engel", 1 to 2 Oct: Daniel leaves for the US for IFPA; he raised the mango pack-size point. - Carl is copied at his Gmail: carl@ bounced on 3 and 4 Oct and Carl asked for his Gmail. - The product lines are as posted to buyers on 30 Sep and 3 Oct. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
ZaynCo: how broker trades work, and the MK Fruits margin
- Before the next ZaynCo trade (MK Fruits wants another KUL load on 7 Oct). - The process as instructed tonight (5 Oct): we quote our price; Stefan adds his margin and confirms the buyer, the buyer's price and his margin; we invoice the buyer; his margin is paid as brokerage after the buyer pays. - The desk records a broker deal the same way: our price + the broker's margin = the buyer's price; the margin is paid after the buyer pays in full, against the broker's tax invoice (desk build of 5 Oct, commit addd32cd). - Stefan, 18 Sep (WhatsApp "Stefan Zayn"): "We must be sure that this price will cover both our comms"; then "make space for my margin". We never replied. - 1038335: Stefan's order of 30 Sep, 192 trays at AUD 48.50 CNF, MK Fruits Store PLT consignee, 100% on arrival within 7 days; final invoice of 4 Oct AUD 9,312.00. No margin has been stated for it. Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Vision: rate sheet with AKE and PMC handling split
- Before the call with Liam on Tue 6 Oct 10:00. - Liam asked on 5 Oct 17:58 for the AKE and PMC handling to be split (Gmail 1a10adb1d0b3ec69). James asked at 19:26 for the sheet to be commodity-blind (Gmail 1a10b2c1f6c9500f). Liam answered 21:10: "so we just put all charges on all lines". - The sheet is built from his 5 Oct sheet; every figure and formula he gave is still in it. AKE and PMC each have handling per kg, per unit and a minimum per consignment; 330 yellow cells for him to fill; outside Brisbane his per-consignment figure is pre-filled as the PMC per-unit rate (48 cells, for him to check). File on Drive: https://drive.google.com/file/d/1NSN_cpf4MqR30R45kLh7JCc_624GSmCu/view - Source: REPORTS/ready_2026-10-06/ready_for_james_0610.md. The desk's reader for the split columns is in branch rate-template-split. - Goes as a new email with the thread's subject. Replaces the operator's queued "Split AKE/PMC handling in Vision rate sheet". Source: ready-for-James list of 5 Oct 2026 (REPORTS/task_register_2026-10-05/ready_for_james.md, https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view). Loaded 5 Oct, 23:47 Sydney: queued only; nothing sent.
Deepavali offer: TOTAL FRESH
Deepavali, 8 Nov 2026. TOTAL FRESH bought oranges from us in October in past years (Xero sales invoices). Ships by sea by 18 Oct 2026, by air by 1 Nov 2026 (desk calendar). oranges: not costed (not priced: a recent buy price for oranges, how many) Set each price: the markup is the trader's (Quenton Carter).
Approve the March programme request to Al Bakrawe.
Stone fruit to the UAE: October, November, December, February and March pay, January loses. October (past years): stone fruit to the UAE in October: FY26 AUD 37,712 on 1 invoice; FY25 AUD 54,436 on 3 invoices. Credits 0.0% of those sales. Margin 13.8% on the panel's costed margin for stonefruit in October (5 trades). November (past years): stone fruit to the UAE in November: FY26 AUD 70,865 on 3 invoices; FY25 AUD 145,758 on 6 invoices. Credits 3.0% of those sales. Margin 5.4% on the panel's costed margin for stonefruit in November (9 trades). December (past years): stone fruit to the UAE in December: FY26 AUD 93,576 on 4 invoices; FY25 AUD 134,004 on 8 invoices. Credits 4.7% of those sales. Margin 4.2% on the panel's costed margin for stonefruit in December (8 trades).
Supply enquiry grapes: FRESH MONT INTERNATIONAL PRIVATE LIMITED
February 2027: Chinese New Year and Ramadan together: securing supply for the peak. FRESH MONT INTERNATIONAL PRIVATE LIMITED offered grapes, pomegranate on 18 Sept 2026 (Gmail). The enquiry names no buyer, destination or price.
Approve January mango offer to AL BAKRAWE
Mangoes to the UAE: October, November and January pay, December and February lose. October (past years): mangoes to the UAE in October: FY26 AUD 26,648 on 2 invoices; FY25 AUD 24,816 on 1 invoice. Credits 44.4% of those sales. Margin 4.3% on the panel's costed margin for mangoes in October (14 trades). November (past years): mangoes to the UAE in November: FY26 AUD 178,086 on 10 invoices; FY25 AUD 148,178 on 8 invoices. Credits 75.6% of those sales. Margin 1.2% on the panel's costed margin for mangoes in November (28 trades). December (past years): mangoes to the UAE in December: FY26 AUD 228,618 on 10 invoices; FY25 AUD 405,818 on 20 invoices. Credits 8.2% of those sales. Margin -5.0% on the panel's costed margin for mangoes in December (21 trades).
Set the margin and approve the reply
Unanswered ask: Greenagri (MYS), vegetables. 30 Sept 2026: Sherry Ng in Greenagri (MYS) & Q&A: "Could I check the price CNF HK white skin/purple flesh sweet potato size S -18kg/carton (100ctn)?" 30 Sept 2026: Quantity: 100 cartons 5 Oct 2026: No reply from us is held in the same group.
Approve January mango offer to Eastern Green Marketing.
Mangoes to Singapore: October, November and January pay, December and February lose. October (past years): mangoes to Singapore in October: FY26 AUD 71,535 on 5 invoices; FY25 AUD 22,528 on 1 invoice. Credits 3.4% of those sales. Margin 4.3% on the panel's costed margin for mangoes in October (14 trades). November (past years): mangoes to Singapore in November: FY26 AUD 239,391 on 10 invoices; FY25 AUD 36,272 on 2 invoices. Credits 1.8% of those sales. Margin 1.2% on the panel's costed margin for mangoes in November (28 trades). December (past years): mangoes to Singapore in December: FY26 AUD 23,680 on 3 invoices; FY25 AUD 137,952 on 10 invoices. Credits 3.7% of those sales. Margin -5.0% on the panel's costed margin for mangoes in December (21 trades).
Ask which goods they want in Big size
- Unanswered ask: C&A - SAFAMARWAH, goods. 2 Oct 2026: Usman Ahmad in C&A - SAFAMARWAH: "We need Big size." 2 Oct 2026: Quantity: Big size 5 Oct 2026: No reply from us is held in the same group.
Approve March avocado offer to SKY FRESH-FRUITS.
Avocados to Singapore: October, November, January and March pay, February loses. October (past years): avocados to Singapore in October: FY26 AUD 20,376 on 2 invoices. Credits 7.0% of those sales. Margin 4.6% on the panel's costed margin for this market and product (37 trades, all months). November (past years): avocados to Singapore in November: FY26 AUD 22,704 on 2 invoices. Credits 0.0% of those sales. Margin 4.6% on the panel's costed margin for this market and product (37 trades, all months). January (past years): avocados to Singapore in January: FY26 AUD 24,640 on 1 invoice. Credits 0.0% of those sales. Margin 4.6% on the panel's costed margin for this market and product (37 trades, all months).
Offer Nov stone fruit to HOP CHEN LIMITED
Stone fruit to Hong Kong: November, December and March pay, January loses. November (past years): stone fruit to Hong Kong in November: FY25 AUD 47,028 on 4 invoices. Credits 1.1% of those sales. Margin 5.4% on the panel's costed margin for stonefruit in November (9 trades). December (past years): stone fruit to Hong Kong in December: FY25 AUD 5,632 on 1 invoice. Credits 0.0% of those sales. Margin 4.2% on the panel's costed margin for stonefruit in December (8 trades). January (past years): stone fruit to Hong Kong in January: FY25 AUD 21,000 on 1 invoice. Credits 54.0% of those sales. Margin -2.0% on the panel's costed margin for stonefruit in January (10 trades).
Choose opening goods and send Malaysia photos
Buyers in Malaysia who asked and never traded (4). 25 Aug 2026: Greenagri (Malaysia): "i need your product photo🤪" 21 Aug 2026: Greenagri (MYS) & Q&A (Malaysia): "its this available all yr round?" on the CRM: Greenagri Malaysia SDN BHD (Malaysia): a customer on the CRM with no sale
Email Sunbeam for their March plum programme
Plums to the UAE: February and March pay. February (past years): plums to the UAE in February: FY25 AUD 7,529 on 1 invoice. Credits 4.6% of those sales. Margin 2.8% on the panel's costed margin for stonefruit in February (10 trades). March (past years): plums to the UAE in March: FY25 AUD 36,216 on 2 invoices. Credits 0.0% of those sales. Margin 12.6% on the panel's costed margin for stonefruit in March (16 trades). Buyers in these months: SUNBEAM INTERNATIONAL FOODSTUFF (Feb, Mar; 1 year, last 8 Feb 2025)
Email Heng Wan Fruit Enterprise about March plums
Plums to Singapore: December and March pay, January loses. December (past years): plums to Singapore in December: FY25 AUD 14,588 on 1 invoice. Credits 0.0% of those sales. Margin 4.2% on the panel's costed margin for stonefruit in December (8 trades). January (past years): plums to Singapore in January: FY26 AUD 17,860 on 2 invoices. Credits 0.0% of those sales. Margin -2.0% on the panel's costed margin for stonefruit in January (10 trades). March (past years): plums to Singapore in March: FY26 AUD 31,304 on 2 invoices; FY25 AUD 15,132 on 1 invoice. Credits 0.0% of those sales. Margin 12.6% on the panel's costed margin for stonefruit in March (16 trades).
Approve an October rockmelon programme enquiry to Barakat
Rockmelons to the UAE: the coming months. October (past years): rockmelons to the UAE in October: FY26 AUD 43,952 on 3 invoices. Credits 0.4% of those sales. No margin held for this month. Buyers in these months: BARAKAT VEGETABLES & FRUITS COL.L.C (Oct; 1 year, last 20 Oct 2025); KIBSONS INTERNATIONAL LLC (Oct; 1 year, last 27 Oct 2025)
Email DFRESH SDN BHD for October mango volumes
Mangoes to Malaysia: October and November pay, December loses. October (past years): mangoes to Malaysia in October: FY25 AUD 13,824 on 1 invoice. Credits 0.0% of those sales. Margin 4.3% on the panel's costed margin for mangoes in October (14 trades). November (past years): mangoes to Malaysia in November: FY26 AUD 6,720 on 1 invoice. Credits 0.0% of those sales. Margin 1.2% on the panel's costed margin for mangoes in November (28 trades). December (past years): mangoes to Malaysia in December: FY25 AUD 6,360 on 1 invoice. Credits 0.0% of those sales. Margin -5.0% on the panel's costed margin for mangoes in December (21 trades).
Approve season offer to Aseel Regional
Watermelons to Kuwait: the coming months. January (past years): watermelons to Kuwait in January: FY26 AUD 15,405 on 1 invoice. Credits 0.0% of those sales. No margin held for this month. February (past years): watermelons to Kuwait in February: FY26 AUD 22,724 on 1 invoice. Credits 0.0% of those sales. No margin held for this month. Buyers in these months: ASEEL REGIONAL GENERAL TRADING & CONTRACTING CO (Jan, Feb; 1 year, last 29 Jan 2026)
Approve outreach to Eastern Green Marketing
Mandarins to Singapore: October pays. October (past years): mandarins to Singapore in October: FY26 AUD 114,995 on 2 invoices. Credits 0.0% of those sales. Margin 6.3% on the panel's costed margin for this market and product (11 trades, all months). Buyers in these months: EASTERN GREEN MARKETING (Oct; 1 year, last 13 Oct 2025); SKY FRESH-FRUITS IMPORT & EXP. (Oct; 1 year, last 14 Oct 2025)
Deepavali offer: EASTERN GREEN MARKETING
Deepavali, 8 Nov 2026. EASTERN GREEN MARKETING bought mangoes, mandarins, oranges, stone fruit, vegetables, rockmelons from us in November and October in past years (Xero sales invoices). Ships by sea by 18 Oct 2026, by air by 1 Nov 2026 (desk calendar). Afourer mandarin, composite grade, carton 9 kg net and 10 kg gross: 2,240 cartons, a full 40-foot container: cost of goods so far AUD 16.99 per carton on 2240 cartons by sea to Singapore; not yet in it: Cartage from the grower to the forwarder, DAFF permit and tonnage: on the sheet and billed to us direct, Market requirements (labels, certificates, permits) (the order page's coster) mangoes: not costed (not priced: a recent buy price for mangoes, how many) oranges: not costed (not priced: a recent buy price for oranges, how many) Set each price: the markup is the trader's (Quenton Carter).
Deepavali offer: SKY FRESH-FRUITS IMPORT & EXP.
Deepavali, 8 Nov 2026. SKY FRESH-FRUITS IMPORT & EXP. bought mandarins, mangoes, stone fruit, rockmelons from us in October and November in past years (Xero sales invoices). Ships by sea by 18 Oct 2026, by air by 1 Nov 2026 (desk calendar). Afourer mandarin, composite grade, carton 9 kg net and 10 kg gross: 2,240 cartons, a full 40-foot container: cost of goods so far AUD 16.99 per carton on 2240 cartons by sea to Singapore; not yet in it: Cartage from the grower to the forwarder, DAFF permit and tonnage: on the sheet and billed to us direct, Market requirements (labels, certificates, permits) (the order page's coster) mangoes: not costed (not priced: a recent buy price for mangoes, how many) stone fruit: not costed (not priced: a recent buy price for stone fruit, how many) Set each price: the markup is the trader's (Quenton Carter).
Approve the win-back email to SPIRIT OF W.N.B.
Win back SPIRIT OF W.N.B LIMITED. 26 Jun 2025: Last invoice 26 Jun 2025, 466 days ago. Sales by year: FY25 AUD 154,012; FY24 AUD 111,455. All years: Bought vegetables, mostly in May, Jun, Feb, Mar. Credits 0.0% of sales (AUD 0). FY25 and FY26: Margin 18.4% (the panel's costed margin for this buyer); paid at a median of 32 days.
Approve the win-back email to Sunbeam
Win back SUNBEAM INTERNATIONAL FOODSTUFF. 23 Feb 2026: Last invoice 23 Feb 2026, 224 days ago. Sales by year: FY26 AUD 46,108; FY25 AUD 465,463. All years: Bought mangoes, grapes, stone fruit, mostly in Jan, May, Mar, Dec. Credits 1.8% of sales (AUD 9,119). FY25 and FY26: Margin 3.3% (the panel's costed margin for this buyer); paid at a median of 44 days.
Approve the WhatsApp to FRESH DIRECT LIMITED
Win back FRESH DIRECT LIMITED. 17 Nov 2024: Last invoice 17 Nov 2024, 687 days ago. Sales by year: FY25 AUD 47,097. All years: Bought mangoes, mostly in Oct, Nov. Credits 0.0% of sales (AUD 0). 2 Oct 2026: Last message from us: WhatsApp, QCFR —- >Anusaya Fresh.
Approve the win-back email to Premier Fresh Mart.
Win back PREMIER FRESH MART PTE LTD. 12 Sep 2025: Last invoice 12 Sep 2025, 388 days ago. Sales by year: FY26 AUD 53,000. All years: Bought mandarins, avocados, mostly in Sep, Aug. Credits 1.0% of sales (AUD 534). 26 Aug 2026: Last message from them: "Statement from Carter & Associates for PREMIER FRESH MART PTE LTD".
Approve opening Q&A (Aust) & Berry Mount
- Buyers who asked and never traded: other markets (24). 4 Oct 2026: Q&A (Aust) & Berry Mount (India): "would it be possible to send us an idea on the pricing which would give us an update on what we can program" 3 Oct 2026: C&A - DXB - KART- Finley (the UAE): "what about orange navel" 2 Oct 2026: C&A - SAFAMARWAH: "We need Big size."
holding to nadan.reddy@bln.com.fj
Recommendation: release this short holding reply. It answers Nadan Reddy's 30 Sep 08:44 AEST email. The last word to him was James's 25 Sep 07:08 AEDT reply. He has waited 6 days and says he will pay the balance once it is settled. The reply has no figures, dates or promises.
Availability 5 Oct 2026: FRUTULIP GENERAL TRADING LLC
The weekly availability list for the week of 5 Oct 2026, to FRUTULIP GENERAL TRADING LLC (the UAE, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: HENG WAN FRUIT ENTERPRISE
The weekly availability list for the week of 5 Oct 2026, to HENG WAN FRUIT ENTERPRISE (Singapore, bought from us in the last twelve months, in their WhatsApp group). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: SUNBEAM INTERNATIONAL FOODSTUFF
The weekly availability list for the week of 5 Oct 2026, to SUNBEAM INTERNATIONAL FOODSTUFF (the UAE, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: KHALID AHMAD FUDEH GENERAL
The weekly availability list for the week of 5 Oct 2026, to KHALID AHMAD FUDEH GENERAL TRADING CO. (L.L.C.) (the UAE, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: KIBSONS INTERNATIONAL LLC
The weekly availability list for the week of 5 Oct 2026, to KIBSONS INTERNATIONAL LLC (the UAE, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: FRESHMART SINGAPORE PTE LTD
The weekly availability list for the week of 5 Oct 2026, to FRESHMART SINGAPORE PTE LTD (Singapore, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: PRIME ORCHARDS (CHINA) LIMITED
The weekly availability list for the week of 5 Oct 2026, to PRIME ORCHARDS (CHINA) LIMITED (Hong Kong, bought from us in the last twelve months, in their WhatsApp group). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: TOTAL FRESH
The weekly availability list for the week of 5 Oct 2026, to TOTAL FRESH (Singapore, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: FRECO INTERNATIONAL COMPANY LIMITED
The weekly availability list for the week of 5 Oct 2026, to FRECO INTERNATIONAL COMPANY LIMITED (Hong Kong, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: DFRESH SDN BHD
The weekly availability list for the week of 5 Oct 2026, to DFRESH SDN BHD (Malaysia, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: BOON KEE SUPPLY SDN
The weekly availability list for the week of 5 Oct 2026, to BOON KEE SUPPLY SDN BHD (Malaysia, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: FRESHPRIDE
The weekly availability list for the week of 5 Oct 2026, to FRESHPRIDE (Singapore, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: B L Naidu &
The weekly availability list for the week of 5 Oct 2026, to B L Naidu & Sons Pte Ltd (Fiji, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: BARAKAT VEGETABLES & FRUITS
The weekly availability list for the week of 5 Oct 2026, to BARAKAT VEGETABLES & FRUITS COL.L.C (the UAE, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: ASEEL REGIONAL GENERAL TRADING
The weekly availability list for the week of 5 Oct 2026, to ASEEL REGIONAL GENERAL TRADING & CONTRACTING CO (Kuwait, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: AL BAKRAWE GENERAL TRADING
The weekly availability list for the week of 5 Oct 2026, to AL BAKRAWE GENERAL TRADING LLC (the UAE, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: EASTERN GREEN MARKETING
The weekly availability list for the week of 5 Oct 2026, to EASTERN GREEN MARKETING (Singapore, bought from us in the last twelve months, in their WhatsApp group). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: INVESTA LTD
The weekly availability list for the week of 5 Oct 2026, to INVESTA LTD (Hong Kong, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: SKY FRESH-FRUITS IMPORT &
The weekly availability list for the week of 5 Oct 2026, to SKY FRESH-FRUITS IMPORT & EXP. (Singapore, bought from us in the last twelve months, in their WhatsApp group). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: SOON HUAT FRUITS SDN.
The weekly availability list for the week of 5 Oct 2026, to SOON HUAT FRUITS SDN. BHD. (Malaysia, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: SPANISH GOURMET SDN BHD
The weekly availability list for the week of 5 Oct 2026, to SPANISH GOURMET SDN BHD (Malaysia, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
Availability 5 Oct 2026: SATOYU TRADING PTE LTD
The weekly availability list for the week of 5 Oct 2026, to SATOYU TRADING PTE LTD (Singapore, bought from us in the last twelve months, by email). 9 lines from growers' offers on the mail and WhatsApp record in the last 14 days; quantities only as offered; no grower name or buy price is in it. Set each price: the markup is the trader's (Quenton Carter).
LinkedIn post: October 2026, season
A company post for LinkedIn, October 2026 (season), written by the analyst from the desk record: Month: October 2026. Fruit being offered to us now: comps, mandarins and strawberries. Markets we have invoiced in the last two years: Singapore, the UAE, Malaysia, Hong Kong, Papua New Guinea, Fiji, Kuwait and India. Coming demand peaks on the desk calendar: Golden Week, 1 Oct 2026, Deepavali (Diwali), 8 Nov 2026, Christmas Day, 25 Dec 2026 and Chinese New Year, 6 Feb 2027. Approving it marks it ready; the desk does not post to LinkedIn, so post it from the company page. It names no grower and carries no price or certification.
LinkedIn post: October 2026, lanes
A company post for LinkedIn, October 2026 (lanes), written by the analyst from the desk record: Month: October 2026. Fruit being offered to us now: comps, mandarins and strawberries. Markets we have invoiced in the last two years: Singapore, the UAE, Malaysia, Hong Kong, Papua New Guinea, Fiji, Kuwait and India. Coming demand peaks on the desk calendar: Golden Week, 1 Oct 2026, Deepavali (Diwali), 8 Nov 2026, Christmas Day, 25 Dec 2026 and Chinese New Year, 6 Feb 2027. Approving it marks it ready; the desk does not post to LinkedIn, so post it from the company page. It names no grower and carries no price or certification.
Answer Graham Crozier on Anusaya balance
Recommend James answers Graham (Nova Credit Risk, Atradius broker) personally; credit cover is his pathway and nothing goes to the customer. Graham's 1 Oct 22:25 and 2 Oct 10:39 emails confirm a USD/AUD $100,000 Atradius limit on Anusaya Fresh India Private Limited, approved 12 Aug and current. He will ask Atradius whether 70% on copy documents is acceptable under the policy. He asks: when documents were presented, the payment terms for the balance, whether we expect trouble recovering it, and when the customer will pay the residue. Ledger (1038291): invoice USD 36,300.00 issued 31 Jul, printed terms "70% on delivery of documents; 30% at 7 days from ETA". Receipt USD 25,370.00 on 21 Aug. USD 10,930.00 due 15 Sep and still unpaid. Document presentation date and any customer promise on payment are not on the record. James must supply them. No reply from us found in any source.
Tell Obsidian to send Total Fresh the statement
Obsidian (Atul, 5 Oct 2026 15:51 Sydney) asks whether the Total Fresh statement as at 30 Sep 2026 can go to the customer, who asked for it on 2 Oct. James, 6 Oct: a customer who asks for a statement gets it. Checked line by line: the PDF (balance AUD 20,616.05) agrees with Xero live (1038307 AUD 1,084.05 after credit AUD 7,315.95, accepted by James 30 Sep; 1038326 AUD 19,532.00) and with the desk copy (CN-1038338, 30 Sep). Bank details on the statement were not checked.
ENE Trade: labeling and inspection deduction
Recommend: acknowledge, do not concede; ask Matt for the labelling and inspection invoices before allowing any deduction, and decide it together with the open price dispute. Facts: Matt Choi, ENE TRADE Pty Ltd, 5 Oct 2026 14:50 (exports@ key 1a10a3997f55dc2d) asks us to deduct labelling AUD 693.00 and 50% of the first inspection (approx. AUD 2,000.00, so AUD 1,000.00), says he has sent AUD 30,000, and asks for a revised invoice. He offered to share the invoices. Price: invoiced 39/39/36 (AUD 47,859.00, 28 Sep); he says only 37/37/32 was agreed (28 Sep 14:43) and later says only 35/35/31 (28 Sep 19:09). Revised invoice at 37/37/32 on packed 212/621/427 cartons, AUD 44,485.00, sent 5 Oct 07:50. Xero still shows AUD 14,485.00 due. After your decision: reply to Matt, have Obsidian amend Xero to the revised invoice and match the AUD 30,000 receipt. This item replaces the older item "ENE deduction request: labelling and inspection" (5 Oct 15:06), which is a duplicate.
B L Naidu pears claim AUD 21,203.22
Recommend: acknowledge only, decide the claim yourself. B L Naidu & Sons (Nadan Reddy) lodged 22 Sep 2026 09:41 a claim on pears, Takutai Chief V 2617, invoice 1038285, BL AU04211600, container TRIU6618745: 361 cartons disposed, FJD 89.48/ctn landed, FJD 32,302.28 = AUD 21,203.22 at 0.6564. You replied by email 25 Sep (james@, 1a0d53fb7d5b4060) that the first shipment's claim was addressed and the second includes freight costs. The open question on the trade (accept, contest or settle, plus the terminal-fee recharge) is still unanswered. Nothing sent from the desk.
Prima Fresh Orchards: confirm payment of overdue order
Recommend: ask Prima which order and invoice, then confirm only what you approve. Prima Admin (23 Sep 2026) asks us to confirm an unnamed order will be paid this week, 4 weeks overdue. The ledger shows Prima bills 46777 (AUD 3,840.00, paid 10 Apr) and 48250 on 1038285 (AUD 5,040.00, due 25 Aug, paid 17 and 18 Sep, so paid twice). The email names no invoice and the image was not captured. I found nothing sent to them on this. The 17/18 Sep double payment of 48250 may need a refund or credit raised with Prima.
Issue credit note: Eastern Green 10 cartons
Recommend: issue the credit note for 10 cartons of strawberries 250g and tell Obsidian. Eastern Green accepted on 23 Sep 2026 12:59 (email:1a0cc348101a9937) your offer of 10 of the 17 cartons claimed, and will absorb the other 7. The claim was 17 of 192 cartons received (9%), made 22 Sep 2026 20:21. Your offer went 22 Sep 22:47–22:50. They also ask for attention to strawberry quality and sharpest pricing on future shipments; that needs your view. The credit note value is a money figure for you to set.
acknowledge to jenny@easterngreen.com.sg
Jenny's 23 Sep email asks to CC jasmine@ and mingfeng@ on all future sea emails; routine acknowledgement, no earlier answer found in our sends.
Reply to Favco on overdue payments
Recommend replying today with payment dates. Favco QLD (Jenny Hudgson) chased 21 Sep 11:40 and again 24 Sep 08:33 (escalated to James and Quenton): invoices #26057/1038267 final overdue, #26069/1038291 and #26070/1038293 final due, #26092/1038315 and #26109/1038318 deposits overdue. She says there has been no reply for nearly two weeks. The only word from us in any source is Quenton's 2 Oct email about remittances "a little later today". That is later than the chase and is a remittance note, not payment dates. Payment dates are for James to give.
Total Fresh claim: grower details, debit note?
Recommendation: send Obsidian the grower and purchase details for 1038307 and decide whether to raise a debit note to the grower for the claimed quantity. Facts: Total Fresh Connection Pte Ltd chased the credit note on 24 Sep 2026 (invoice 1038307, AWB 618-55465281). Obsidian issued the approved credit note of AUD 7,315.95 and sent it to Total Fresh on 30 Sep 2026 15:09, asking for payment of the balance. At 15:01 Obsidian asked for the grower and purchase information to book the bill in Xero, and whether to raise a debit note to the grower. The customer is answered, so only the internal reply is owed.
Retire overtaken and duplicate queue items
Recommend you dismiss these. The operator can't retire money or settlement items, so only you can. (1) "Issue credit note: Eastern Green 10 cartons" (1038330, 6 Oct 05:53) is already done: CN-1038330, AUD 390.00, was sent 24 Sep and re-sent by you 3 Oct 21:09, and Obsidian confirmed it issued and the AUD 13,432.00 receipt allocated. (2) Four items are one matter: "Quenton to answer Obsidian bank reconciliation queries" ×2 and "Quenton to answer Obsidian bank queries" ×2 (5 Oct 20:12, 20:25, 20:55 ×2). Keep one. (3) "Prima Fresh Orchards: confirm payment of overdue order" (6 Oct 05:44) duplicates "Prima Fresh: remittance for invoice 48250" (5 Oct 23:47). (4) "ENE deduction request: labelling and inspection" (5 Oct 15:06) is folded into "ENE Trade: labeling and inspection deduction" (6 Oct 05:41, updated 06:53). (5) "Reply to Favco on overdue payments" (1038318, 05:54) duplicates "Favco QLD: remittance and payment dates to Jenny" (1038291, 5 Oct 23:47).
The estate
| Who is owed | By whom | What | Since | Trade | When |
|---|---|---|---|---|---|
| Eastern Green Marketing (Singapore team, plus Jasmine and Ming Feng per Jenny's 23 Sep ask) | operator | Confirm the Murcotts arrived Singapore 26 Sep on CMA CGM Rossini V.636N (SWB AEL2091080), as our 5 Oct 00:39 note promised once the carrier gave the date. Vision gave it 6 Oct 10:35. Retire the held 10:44 draft (the check queried its collection wording) and send one short, true note without that wording. | 6 Oct 2026 10:35 AEDT | 1038318 | today |
| Sherry Ng (+60175101798, WhatsApp to the trades number) | operator (acknowledgement); James (price) | Reply to her 30 Sep ask for a CNF Hong Kong price on 100 cartons of size S sweet potato (white skin, purple flesh). Send an acknowledgement now; the price itself is James's call (queued as 'Greenagri: sweet potato quote, CNF Hong Kong'). | 30 Sep 2026 13:46 AEST | none | today |
| Nadan Reddy, B L Naidu & Sons | James | Holding reply to his 30 Sep 08:44 'any update' (queued 6 Oct 01:34) and a decision on the AUD 39,500 full and final by 16 Oct. | 30 Sep 2026 08:44 AEST | 1038246 | today |
| Jenny, Eastern Green | James (queued acknowledgement) | Confirm Jasmine and Ming Feng will be copied on sea emails (her 23 Sep request). | 23 Sep 2026 | 1038318 | today |
| WeiMin, Freshmart Singapore | James (queued acknowledgement) | Acknowledge his 5 Oct payment advice on invoice 1038323 (AUD 18,504.00); no receipt in the ledger yet. | 5 Oct 2026 15:00 AEDT | 1038323 | today |
| Eastern Green Marketing | Vision, then operator | Departure, arrival and release position on AWB 618-57649410 (190 trays strawberries). Asked 6 Oct 05:19 while Vision was shut for the holiday; operator looks again at 14:00. | 6 Oct 2026 05:19 AEDT | 1038332 | today |
| Matt Choi, ENE Trade | James | Answer on the labelling AUD 693 and inspection ~AUD 1,000 deduction and the price dispute. Two queue items cover this one matter and should be one. | 5 Oct 2026 14:50 AEDT | 1038317 | this week |
| Favco QLD (Jenny Hudgson) | James | Payment dates on five overdue grower invoices. | 21 Sep 2026 | 1038318 | this week |
| Graham Crozier (Atradius broker) | James | Answer on the Anusaya balance (USD 10,930 is 20 days overdue on 1038291; USD 36,300 is 43 days overdue on 1038293). | 1 Oct 2026 22:25 AEST | 1038291 | this week |
| Prime Orchards (China) | James | Sell price so the final invoice and packing list can be issued; the customer was told on 9 Sep it was pending. | 9 Sep 2026 | 1038301 | this week |
Oldest unanswered customer message: Sherry Ng on WhatsApp to the trades number, 30 Sep 2026 13:46 AEST: CNF Hong Kong price ask for sweet potato. Nothing has gone back to her in 6 days. Next oldest: Nadan Reddy (B L Naidu), 30 Sep 08:44 AEST; his holding reply sits in James's queue.
Documents not sent after departure: None. 1038334: final CI/PL sent 5 Oct 05:33 and the arrival note 5 Oct 21:54. 1038335: full set sent 4 Oct. 1038318: the customer has held the SWB since 29 Sep and the container was collected 28 Sep.
Quiet feeds: WhatsApp has been quiet for 21.2 hours (last inbound 5 Oct 13:49 AEDT). There is already a queue item, 'Check WhatsApp capture on the trades number' (5 Oct 23:08), and the senior check held the 08:48 alert as unproven. Singapore and India are only just into their business day, so I am not alerting yet. If nothing is in by the next pass (about 24 hours quiet, well into Asian business hours), it needs a person. Email is live (0.1 hours). The chain and the operator ran on time with no failures since release. Unanswered WhatsApp group asks: 0 by the dossier. There is 1 unanswered direct WhatsApp ask to the trades number (Sherry Ng, 30 Sep).
Operator faults: (1) 1038318: the operator says it sent nothing because an arrival note would be stale. But our own 5 Oct note promised to confirm the arrival date, and Vision gave it at 10:35. A short note without the collection wording is owed, and the held draft should be retired under rule 4c. I could not instruct again: this trade already has 3 instructions today. (2) 1038318: Jenny's 23 Sep request to copy Jasmine and Ming Feng is still not applied. The 10:44 draft went to the old six contacts. (3) Sherry Ng's 30 Sep WhatsApp price ask has had no acknowledgement for 6 days. It is attached to no trade, so I could not instruct on it. (4) The queue is cluttered: four 'Obsidian bank queries' items, two ENE deduction items, two Prima Fresh items, and 22 'Availability 5 Oct' offer drafts, against rule 4c's one item per matter. The settlement and money duplicates need James to retire them. (5) The exports@ inbox has 0 emails without a disposition. The 06:08 1038318 disposition admits check_delivered was not run on Jenny's 1038332 invoice ask; the later 07:58 pass did run it. (6) Grade of as late (1038334 arrival note about 10 hours after it was owed): I agree. (7) 1038328 and 1038329 belong to the Chislett purchase-order work. No done-file is named and the last send was 4 Oct 14:28, so I left them alone.
The exports@ inbox
| When | From | Subject | Disposition | Line |
|---|---|---|---|---|
| 6 Oct 2026 11:09 AEDT | Whitton Citrus Pty Ltd | Order 10619 - CFS MELBOURNE - 1038317 - Delivery Date 2/09/2026 | filed 1038317 | Whitton tax invoice 10619 (1 Sep 2026, PO 1038317, 1,260 cartons, AUD 42,605.50) re-sent with no question. The ledger already holds this bill (AUD 42,819.00, AUD 8,000.00 paid 21 Sep). The ledger figure is above the invoice, so nothing is overcharged. No reply is owed. |
| 6 Oct 2026 11:10 AEDT | Whitton Citrus Pty Ltd (Rick Costa) | RE: 1038317 - Late Lane navels, invoice 10619 - credit on the 88s | filed 1038317 | Whitton Citrus replied "all done and sent back" to our 4 Oct request for a credit note on the 88s (invoice 10619, AUD 213.50). It asks nothing and has no attachment. The credit note itself has not arrived on the record; Obsidian will need it when it does. |
| 6 Oct 2026 10:45 AEDT | Vision International (Mandy Collins) | RE: Anusaya Fresh India Private Limited, Murcotts to Nhava Sheva - release instruction, SWB AEL2078873 (1038293) | filed 1038293 | Vision replies to our release instruction: Anusaya already has all documents and has collected the container; nothing owed. |
| 6 Oct 2026 10:35 AEDT | Vision International (Mandy Collins) | RE: Eastern Green Marketing Pte. Ltd., Murcotts, CMA CGM Rossini 636N: ETA Singapore, AEL2091080 (1038318) | linked 1038318 | Answer to our 6 Oct query: arrived Singapore 26/09, consignee collected 28/09, waybill with no release step; arrival recorded on the trade. |
| 30 Sep 2026 13:26 AEST | Vision International / Anusaya Fresh India Private Limited (Import Doc) | RE: 1038293 — Packing list | filed 1038293 · backfill | Anusaya's COO requests (29 Sep) were answered by Vision direct: COO sent to Pallavi 30 Sep, James posted COO NSA.pdf in the Anusaya WhatsApp group 30 Sep, originals collected by DHL 1 Oct with tracking. Nothing owed. |
| 30 Sep 2026 15:09 AEST | Triumph Accounting Pty Ltd T/A Obsidian Advisory (and Total Fresh Connection Pte Ltd) | Re: Follow-Up: Credit Note for Invoice 1038307 | raised 1038307 · backfill | Total Fresh's credit note chase was answered on 30 Sep 15:09, when Obsidian sent the AUD 7,315.95 credit note to the customer. Obsidian's request for grower details and a debit note decision is queued for James. |
| 29 Sep 2026 10:50 AEST | Eastern Green Marketing Pte. Ltd. (Cherrelyn, Jenny) / Vision International | RE: Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N | filed 1038318 · backfill | All four already answered. The sizing manifest went 22 Sep 21:20 from exports@. Vision sent SWB AEL2091080 to the customer on 29 Sep 10:50. We re-sent the SWB to Jenny on 4 Oct 15:20 and sent a journey note on 4 Oct. Nothing is owed. |
| 28 Sep 2026 19:09 AEST | ENE TRADE PTY LTD | Re: 1038317 - commercial invoice and Confirmation Form, MSC Shina V at Busan | raised 1038317 · backfill | ENE Trade navels on MSC Shina V: Matt Choi disputes the price and will accept only $35/$35/$31 a carton. Folded into the existing queued item on the labeling and inspection deduction. |
| 28 Sep 2026 15:04 AEST | Triumph Accounting Pty Ltd T/A Obsidian Advisory (Atul Sangvekar) | Re: 1038317 ENE Trade - amend Xero invoice to AUD 46,859.00 | filed 1038317 · backfill | Obsidian confirms Xero invoice 1038317 (ENE Trade) was amended to AUD 46,859.00 as first requested. Our 28 Sep 18:53 email from exports@ already asked for AUD 47,859.00 to replace that request, so nothing is owed on this message. It asks nothing. |
| 28 Sep 2026 14:43 AEST | ENE TRADE PTY LTD (Matt Choi) | Re: 1038317 - commercial invoice and Confirmation Form, MSC Shina V at Busan | filed 1038317 · backfill | Pricing dispute (he wanted 35/35/31, agreed 37/37/32) was already answered: we replied 28 Sep 18:53 (email 1a0e73844477d7f0) and sent the revised invoice at AUD 37/37/32, AUD 44,485.00, on 5 Oct 07:50 (1a108aece6ef2612). His labelling-cost point is covered by the waiting item "ENE Trade: labeling and inspection deduction" in James's queue. |
| 26 Sep 2026 07:05 AEST | ENE TRADE PTY LTD (customer) | Re: 1038317 - commercial invoice and Confirmation Form, MSC Shina V at Busan | filed 1038317 · backfill | All three emails are answered or need nothing. On 22 Sep, Matt said the cargo clears after the holiday and he needs no shipping info. On 26 Sep, he asked which quantity is the manifest. exports@ answered that on 28 Sep 14:08 (corrected invoice and packing list,) and 28 Sep 18:53 (prices, deduction removed). The revised invoice went on 5 Oct 07:50. |
| 24 Sep 2026 15:06 AEST | Triumph Accounting Pty Ltd T/A Obsidian Advisory (accountant) | Re: Xero: 1038332, 1038330 and CN-1038330 (Eastern Green strawberries) | filed 1038332 · backfill | Obsidian's notice of 24 Sep: the two Eastern Green credits were duplicate payments and will be cleared against the Director's Loan Account. It asks nothing. The desk already sent the requested invoices on 28 Sep (exports@, Re: Xero 1038332/1038330). |
| 24 Sep 2026 08:33 AEST | FAVCO QLD PTY LTD | Re: Outstanding Payment Update | raised 1038318 · backfill | Favco chased overdue deposits and finals on 5 invoices (1038267, 1038291, 1038293, 1038315, 1038318). Payment dates are James's call; a draft reply is queued. |
| 23 Sep 2026 18:58 AEST | EASTERN GREEN MARKETING PTE. LTD. | REQUEST INVOICE FOR AWB 618 5764 9410 | filed 1038332 · backfill | Jenny's request for the invoice for AWB 618-57649410 was already answered. James emailed the documents for the second strawberry AKE (Scoot TR 029, Perth) as a reply on that subject. Nothing more is owed. I did not run check_delivered and relied on that sent email. |
| 23 Sep 2026 18:37 AEST | Vision International (Liam Fraser) / Anusaya Fresh India Private Limited import docs | Re: 1038291 Kolkata - original documents couriered today to Sealdah; scanned set and FSSAI label attached | filed 1038291 · backfill | We were only copied on Vision's direct exchange with Anusaya's import desk. Anusaya said the COO was missing, then that it was for peaches rather than mandarins. Vision replied to each and sent a corrected COO on 23 Sep 18:37. Neither side asked anything of us, so nothing is owed. |
| 23 Sep 2026 18:24 AEST | EASTERN GREEN MARKETING PTE. LTD. (Jenny) | Re: Trade 1038318 - Commercial Invoice and Packing List, CMA CGM Rossini V.636N - sizing manifest | replied (queued) 1038318 · backfill | Jenny asked that Jasmine and Ming Feng be copied on all future sea shipment emails; acknowledgement queued confirming it. |
| 23 Sep 2026 13:25 AEST | Triumph Accounting Pty Ltd T/A Obsidian Advisory | Re: Trade No. 1038317 – Value Discrepancy | filed 1038317 · backfill | Both emails are to James, who has the query. Obsidian asked about the grower bill AUD 42,819 against the CI AUD 40,950.00. James replied at 13:12 asking for all documents, and the 13:25 email sends them for his review. Nothing is owed from the desk. The attachments are images and could not be read. The ledger holds the Whitton Citrus bill at AUD 42,819.00, and the ENE invoice is AUD 44,485.00 ex tax. |
| 23 Sep 2026 13:09 AEST | Triumph Accounting Pty Ltd T/A Obsidian Advisory (accountant) | Trade No. 1038317 – Value Discrepancy | filed 1038317 · backfill | Obsidian's query on 1038317 (purchase $42,819 vs sale $40,950.00) was addressed to James. He replied himself at 13:12 on 23 Sep, asking Obsidian to send all documents for questions like this (email:1a0cc3fe754f1983). Nothing further is owed from the desk. |
| 23 Sep 2026 12:59 AEST | EASTERN GREEN MARKETING PTE. LTD. | Final claim 1038330 | raised 1038330 · backfill | Strawberries 250g claim: 17 of 192 cartons. James offered 10 on 22 Sep. Eastern Green accepted on 23 Sep and asked for a 10-carton credit note. The credit note is queued with a draft reply. The 22 Sep claim emails were already answered by James. |
| 23 Sep 2026 10:57 AEST | Prima Fresh Orchards | Statement & Pricing | raised 1038285 · backfill | Prima asks us to confirm an unnamed order, 4 weeks overdue, will be paid this week. Bill 48250 on 1038285 shows paid twice (17 and 18 Sep). Draft reply asking for the invoice number is queued. |
| 23 Sep 2026 07:34 AEST | Vision International (Liam Fraser) / Anusaya Fresh India Private Limited | Re: 1038291 Kolkata - original documents couriered today to Sealdah; scanned set and FSSAI label attached | filed 1038291 · backfill | We were only copied. Vision sent DHL tracking on 20 Sep. Anusaya said on 22 Sep that the Certificate of Origin was missing from the hard copies. Vision apologised and sent the COO straight to Anusaya on 23 Sep 07:34. Nothing is asked of us and the customer already holds the COO, so no relay or queue item is needed. |
| 22 Sep 2026 20:26 AEST | EASTERN GREEN MARKETING PTE. LTD. | Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N | filed 1038318 · backfill | Eastern Green's request for the sizing manifest on 1038318 was already answered. James emailed it on 22 Sep 21:08, and exports@ sent it on 22 Sep 21:20. It has nothing further owed. |
| 22 Sep 2026 15:19 AEST | Phytosanitary Services (Amy Gordon) | URGENT: PAYMENT DEMAND | filed 1038159 · backfill | The PSS payment demand (AUD 2,162.50, INV-11973, trade 1038159, cancelled) was already answered. The reply from exports@ on 3 Oct 2026 21:09 AEST (, email 1a101745174c3782) says the balance remains disputed. James and Quenton saw the demand on 22 Sep. Nothing further is owed, and no payment is committed. |
| 22 Sep 2026 09:41 AEST | B L NAIDU & SONS LTD (Nadan Reddy) | CLAIM- PEARS | raised 1038285 · backfill | B L Naidu pears claim AUD 21,203.22 (361 cartons, FJD 32,302.28) on invoice 1038285; claim decision is James's; holding reply drafted in queue; James already replied 25 Sep. |
| 22 Sep 2026 08:08 AEST | Whitton Citrus Pty Ltd | Order 10619 - CFS MELBOURNE - 1038317 - Delivery Date 2/09/2026 | linked 1038317 · backfill | Whitton tax invoice 10619 (1 Sep 2026): 212 x 56s, 621 x 72s, 427 x 88s, total $42,819.00. It matches the despatch docket. It asks nothing. We already sent Whitton the credit query on the 88s on 4 Oct 2026 (exports@ email 1a106d2dbe726165), so nothing more is owed. |
| 21 Sep 2026 21:53 AEST | EASTERN GREEN MARKETING PTE. LTD. | 1038330 | filed 1038330 · backfill | Eastern Green's QC report for AWB 081 6224 3860 (21 Sep, 192 cartons, 19% rotten and wet bruised) is evidence for the claim on 1038330. James has already answered that claim: he offered credit for 10 cartons on 22 Sep, and CN-1038330 was sent 24 Sep. It asks nothing new. The second attachment is encrypted and unreadable. Both emails are the same message, one a duplicate. |
| 21 Sep 2026 17:22 AEST | VISION INTERNATIONAL (Mandy Collins, export operations – sea) | 1038293 Nhava Sheva - final sea waybill AEL2078873 | filed 1038293 · backfill | Vision's 21 Sep request for instructions on the originals (ETA NSA 26/09) was overtaken. Quenton forwarded it to James on 22 Sep, and James wrote to Anusaya and Vision on 23 Sep. On 1 Oct Vision said the originals were collected by DHL and that 1038293 should "proceed as normal" (, 1a0f6c00a2c692a7). Nothing further is owed. The 70% deposit question stays with James under open_q:1038293-deposit. |
| 29 Sep 2026 21:01 AEST | Triumph Accounting Pty Ltd T/A Obsidian Advisory | Re: URGENT: Xero corrections, and today’s Eastern Green receipt | filed 1038330 | Obsidian's Xero updates, all done: Boon Kee invoice renumbered 1038331; Eastern Green credit note AUD 390.00 on 1038330 issued; AUD 13,432.00 receipt allocated. Their debit-note question was addressed to James. Their 5 Oct reply says "Noted regarding Grower Connect", so James appears to have answered it. Their 5 Oct note also renumbers the credit note to C-1038324_1. Nothing is owed from the desk. |
| 29 Sep 2026 12:37 AEST | Triumph Accounting Pty Ltd T/A Obsidian Advisory (with Al Bakrawe General Trading LLC accounts) | Re: Re: Al Bakrawe account — payment of the undisputed balance | filed 1038045 | Obsidian's receivables correspondence with Al Bakrawe (balance AUD 101,381.00, credit notes, payment promised 1 Oct, chased 5 Oct); it asks nothing of us and the bookkeeper is handling it. The 23 Sep 50% settlement remark (Bilal/Quenton) is a money matter already with James and Obsidian. |
| 1 Oct 2026 14:52 AEST | AL BAKRAWE GENERAL TRADING LLC | Re: Re: Al Bakrawe account — payment of the undisputed balance | filed 1038045 · backfill | Obsidian's 1 Oct payment follow-up (AUD 101,381.00) and Irfan Haider's reply that payment is ready to transfer, remittance to follow. Neither asks anything of us. Quenton acknowledged on 1 Oct 14:59 from quenton@. Obsidian chased the remittance on 5 Oct. Nothing owed. |
| 5 Oct 2026 15:00 AEDT | FRESHMART SINGAPORE PTE LTD | RE: Payment Advice- Carter & Associates | replied (queued) 1038323 · backfill | Payment advice for invoice 1038323 (AUD 18,504.00); no receipt in ledger yet, so acknowledgement sent saying we will confirm once funds show. |
| 5 Oct 2026 14:50 AEDT | ENE TRADE PTY LTD | Re: Bill 1038317 from Carter & Associates is 14 days overdue | raised 1038317 · backfill | ENE Trade has paid AUD 30,000 against AUD 44,485.00 and asks for deductions of AUD 693.00 labeling and AUD 1,000 (half the inspection). A price dispute is also open. Draft reply queued. |
| 5 Oct 2026 12:21 AEDT | Vision International (Angela Thompson, Liam Fraser) | RE: Bill 00242941: 1038330, Perth to Singapore | filed 1038330 · backfill | Eastern Green strawberries Perth–SIN, Vision bill 00242941 AUD 1,815.00: AUD 72.00 over the card on actual 960kg, but nil over the card's printed 1000kg minimum, which Liam Fraser confirmed 5 Oct 12:21. Small and explained; recorded only, nothing asked of us, no email to Vision. |
| 5 Oct 2026 12:21 AEDT | VISION INTERNATIONAL (Liam Fraser, VIF Export) | RE: 1038332 - Vision bill 00242942 | filed 1038332 · backfill | Bill 00242942 (AUD 1,815.00, Perth–SIN, 950 kg gross) is AUD 90.00 over the card (freight AUD 1,800 against AUD 1,710). Vision bills the lane the same way on 00242941. Vision's explanation was $1.80/kg with a 1,000 kg minimum. Liam Fraser then said the $15 is included, so it is to be deducted. Nothing is asked of us. The difference is small and the lane pattern is consistent, so no email to Vision and no queue item. |
| 4 Oct 2026 12:25 AEDT | ZaynCo (agent for MK Fruits Store Plt) and Vision International | Fw: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH | filed 1038335 · backfill | All four were answered before this read. Vision's booking (1 Oct), pre-alert, certificate of origin and RFP (2 Oct) and its label note (2 Oct) are already relayed. Stefan's 4 Oct request for the commercial invoice was answered by the exports@ send at 14:05 AEDT, which carried the final CI, packing list and Vision's papers. A follow-up went at 16:00 AEDT. Nothing is left to send. |
| 4 Oct 2026 11:31 AEDT | Vision International (Angela Thompson, export operations) | RE: B L Naidu, Fiji, pears July 2026: Swire origin charges to be invoiced to Naidu, AUD 2,200 (1038246, 1038285) | filed 1038246 · backfill | Angela's 4 Oct answer to Quenton's question: Naidu booked on its own account and Vision paid the local terminal charges at our request and billed us. No ask. Nothing goes back to Vision. The recharge is already in James's Naidu settlement decision (1038246, 1038285). |
| 3 Oct 2026 21:41 AEST | Vision International Logistics (Liam Fraser) | Re: Sky Fresh, 192 Shepard avocados BNE–SIN 22 Mar 2026, which RCO stock was loaded (1038104) | filed 1038104 · backfill | Liam's 3 Oct query ("same one we've been discussing?") was already answered by our 4 Oct 15:06 email asking him to resend the stock-release docket for AWB 081-61076875. He has since replied on 5 Oct 12:33, so nothing more is owed here. |
| 2 Oct 2026 20:09 AEST | Vision International (Nathan Graham, Angela Thompson) and Eastern Green Marketing Pte. Ltd. (Jenny) | RE: Trade 1038334 — 384 TRAY Strawberries — now flying Sunday 4 October | filed 1038334 · backfill | Vision's booking (AWB 618-57649351, SQ216, ETD 0110, ETA 0635 on 5 Oct) and AWB emails of 1–2 Oct went straight to Eastern Green, and Jenny's 2 Oct request for the AWB was met by Vision's own send to her on 2 Oct (20:06 and 20:09). We also told the customer the flight and AWB on 4 Oct, sent the final CI and PL on 5 Oct, and sent the arrival note on 5 Oct. Nothing is owed. |
| 2 Oct 2026 10:39 AEST | Graham Crozier, Nova Credit Risk (Atradius broker) | Re: Atradius Policy - General House-Keeping | raised 1038291 · backfill | Atradius broker asks when docs were presented, balance terms and recovery outlook on Anusaya; limit $100,000 current, USD 10,930 overdue since 15 Sep; draft reply queued. |
| 1 Oct 2026 17:13 AEST | ZaynCo (Haziq Idris), MK Fruits Store Plt | Re: Trade 1038335 — Preliminary Commercial Invoice — 192 TRAY Strawberries | filed 1038335 · backfill | Customer confirmed the preliminary invoice ("correct, please proceed") on 1 Oct. It asks nothing further. The trade went ahead: final CI and PL went out on 4 Oct 14:05 and a follow-up on 4 Oct 16:00 (desk sends). |
| 1 Oct 2026 15:14 AEST | Vision International (Mandy Collins, sea export operations) | RE: 1038293 — Packing list | linked 1038293 · backfill | Vision told Anusaya's import documents contact directly, with Liam Fraser copied, that the original documents were collected by DHL on 1 Oct 2026 and gave the DHL tracking link (3627134125). It asks nothing, and the customer already holds it from Vision, so nothing is owed from us. |
| 5 Oct 2026 22:49 AEDT | drive-shares-noreply@google.com | You’ve been added to the shared drive Carter & Associates — Operations | filed | Automated platform notice from Google Drive sharing system (drive-shares-noreply@google.com). |
| 5 Oct 2026 21:10 AEDT | Vision International (Liam Fraser) | Re: Rate sheet template for Carter & Associates, and our call tomorrow 10:00 | filed | Liam's reply to James on the rate sheet template, addressed to James only; no ask of us. The AKE/PMC split is already in James's queue. |
| 5 Oct 2026 18:07 AEDT | Triumph Accounting Pty Ltd T/A Obsidian Advisory (Atul Sangvekar) | AP/AR Report 05/10/2026 | filed | Routine daily AP/AR report from the bookkeeper to James and Quenton (links only); no trade, no request of us, nothing owed. |
| 5 Oct 2026 17:58 AEDT | Vision International (Liam Fraser) | Re: Rate sheet template for Carter & Associates, and our call tomorrow 10:00 | raised | Liam asks James to split AKE/PMC handling in the rate sheet, and asks who manages Priority and cartage costs. Revised sheet attached. Rates are James's call. |
| 5 Oct 2026 17:17 AEDT | tennille.green@vision.com.au | Automatic reply: Carter & Associates and Vision: operating procedure from 1 October | filed | An automatic out-of-office reply from tennille.green@vision.com.au; nothing is owed. |
| 5 Oct 2026 16:47 AEDT | Vision International (Liam Fraser) | Re: Carter & Associates and Vision: operating procedure from 1 October | filed | Liam's reply to James on the 1 October operating procedure: the rest looks fine, Tennille and Mandy to comment on sea, Vision will pass documents directly if not looped in, and weekend booking requests are due before 9AM Friday. Process notice, no trade and nothing owed; the 9AM Friday cut-off is a standing booking rule to observe. |
| 5 Oct 2026 15:59 AEDT | Triumph Accounting Pty Ltd T/A Obsidian Advisory (accountant) | Re: Re: Al Bakrawe account — payment of the undisputed balance | filed 1038045 | Obsidian's own 5 Oct chase to Al Bakrawe General Trading LLC for payment status and remittance, following Irfan's 1 Oct "payment ready to be transferred". It is a copy of an outbound follow-up already sent, so nothing is owed from us. |
| 5 Oct 2026 15:51 AEDT | TOTAL FRESH CONNECTION PTE LTD | Fw: Carter & Associates - Request For SOA (Sep 2026) | replied (queued) 1038307 | Obsidian asks whether Total Fresh's statement as at 30 Sep can go out; checked against Xero, agrees; reply queued for James to approve. |
| 5 Oct 2026 15:23 AEDT | BOON KEE SUPPLY SDN BHD | Re: URGENT: Xero corrections, and today’s Eastern Green receipt | linked 1038331 | On BOON KEE SUPPLY SDN BHD (1038331), read whole by the operator's trade pass. |
| 5 Oct 2026 15:00 AEDT | FRESHMART SINGAPORE PTE LTD | RE: Payment Advice- Carter & Associates | linked 1038323 | [re-opened 6 Oct: it asked something] On FRESHMART SINGAPORE PTE LTD (1038323), read whole by the operator's trade pass. |
| 5 Oct 2026 14:50 AEDT | ENE TRADE PTY LTD | Re: Bill 1038317 from Carter & Associates is 14 days overdue | linked 1038317 | [re-opened 6 Oct: it asked something] On ENE TRADE PTY LTD (1038317), read whole by the operator's trade pass. |
| 5 Oct 2026 12:33 AEDT | SKY FRESH-FRUITS IMPORT & EXP. | RE: Sky Fresh, 192 Shepard avocados BNE–SIN 22 Mar 2026, which RCO stock was loaded (1038104) | linked 1038104 | On SKY FRESH-FRUITS IMPORT & EXP. (1038104), read whole by the operator's trade pass. |
| 5 Oct 2026 12:21 AEDT | EASTERN GREEN MARKETING PTE. LTD. | RE: 1038332 - Vision bill 00242942 | linked 1038332 | [re-opened 6 Oct: it asked something] On EASTERN GREEN MARKETING PTE. LTD. (1038332), read whole by the operator's trade pass. |
| 5 Oct 2026 12:21 AEDT | EASTERN GREEN MARKETING PTE. LTD. | RE: Bill 00242941: 1038330, Perth to Singapore | linked 1038330 | [re-opened 6 Oct: it asked something] On EASTERN GREEN MARKETING PTE. LTD. (1038330), read whole by the operator's trade pass. |
What the operator did in the last day
| When | Trade | What | Outcome | Why | Result |
|---|---|---|---|---|---|
| 6 Oct 2026 11:00 AEDT | 1038293 | close item | done | 6 Oct 2026: Mandy Collins's 10:45 reply to our 6 Oct 01:35 release instruction is an advice (customer has the documents and has collected the container). No reply owed. Nothing sent. | VIF Export asked and has had no answer — trade 1038293 |
| 6 Oct 2026 10:45 AEDT | 1038318 | record shipment facts | done | Vision (Mandy Collins, 6 Oct) states ATA Singapore 26/09, consignee collected container 28/09, issued as waybill with no further release. | Recorded on 1038318: vessel_or_flight; journey: booked, changed, arrived, from |
| 6 Oct 2026 10:44 AEDT | 1038318 | send email | held | Vision email 6 Oct 10:35 states ATA 26/09 and collection 28/09; customer not yet told of arrival. | held by the senior check: Two problems. First, the draft says the consignee collected the container on 28 September. Nothing in the position shows that: the shipment facts hold only the arrival, citing the VIF Export email, so it breaks principle 16. Second, the goods landed in Singapore 9 days ago (26 Sep), so this is stale (principle 13). If the collection did happen, Eastern Green picked the container up themselves 8 days ago, and an arrival note now tells them nothing and only points at how late we are. The sea waybill was already confirmed to Jenny on 4 Oct. No fresh journey update is owed, so the arrival milestone should be closed on the record without writing to the customer. The thread that matters with Eastern Green now is the overdue AUD 76,898 and the R2E2 pricing, which are both James's. The stale queued items have no bearing on this decision. |
| 6 Oct 2026 10:44 AEDT | 1038318 | record shipment facts | done | Vision (Mandy Collins) 6 Oct 10:35: ATA Singapore 26/09; consignee collected container 28/09; issued as waybill. | Recorded on 1038318: the arrival date, the arrival is, arrival_stated_by; journey: booked, arrived, from |
| 6 Oct 2026 09:32 AEDT | 1038246 | queue for james | queued | Recommendation: release this short holding reply. It answers Nadan Reddy's 30 Sep 08:44 AEST email. The last word to him was James's 25 Sep 07:08 AEDT reply. He has waited 6 days and says he will pay the balance once it is settled. The reply has no figures, dates or promises. | updated the waiting draft |
| 6 Oct 2026 09:32 AEDT | 1038246 | queue for james | queued | Recommendation unchanged: James to decide the AUD 39,500 full-and-final settlement. Linked messages: Nadan Reddy's 30 Sep 08:44 AEST email (, "Any update. Kindly solve this issue so we can pay the balance") and James's 25 Sep 07:08 AEDT reply. The customer has waited 6 days and says he will pay the balance once it is settled. | updated the waiting draft |
| 6 Oct 2026 09:32 AEDT | 1038246 | press act | done | Supervisor instruction 6 Oct 07:44: link James's 25 Sep 07:08 reply to this trade. | Recorded (act act_f5cddbcf-7653-49e6-a0a2-dff3a0060f37). |
| 6 Oct 2026 09:32 AEDT | 1038246 | press act | done | Supervisor instruction 6 Oct 07:44: link Nadan Reddy's 30 Sep 08:44 email to this trade. | Recorded (act act_5a90a0c0-cc47-4c50-8d14-d285bcf6ba4f). |
| 6 Oct 2026 07:44 AEDT | 1038246 | instruction | queued | Nadan Reddy's 30 Sep 2026 08:44 AEST email to James ("Any update. Kindly solve this issue so we can pay the balance", key, subject "RE: ...Statement from Carter & Associates for B L Naidu & Sons Pte Ltd") is not linked to this trade. Neither is James's 25 Sep 07:08 AEDT reply on that thread. Because of that, the senior check twice held an alert saying neither message exists. Link both to 1038246. Then update the two waiting items under their existing titles, "holding to nadan.reddy@bln.com.fj" and "B L Naidu: AUD 39,500 full and final, by 16 Oct", with these two message keys. Note on each that the customer has waited 6 days and says he will pay the balance once it is settled. Do not queue a new item. | for the operator |
| 6 Oct 2026 07:44 AEDT | 1038332 | instruction | queued | Your 05:19 request to Vision to confirm departure, arrival and release on AWB 618-57649410 went out while Vision was shut for the QLD holiday (Mon 5 Oct). Vision reopens today. When they reply, record the facts and tell the customer once. If there is nothing by 14:00 AEDT, chase bneexport@ once. Also, in future, run check_delivered before filing a request as answered. Your disposition of Jenny's "REQUEST INVOICE FOR AWB 618 5764 9410" says you did not. | for the operator |
| 6 Oct 2026 06:53 AEDT | 1038317 | queue for james | queued | Recommend: acknowledge, do not concede; ask Matt for the labelling and inspection invoices before allowing any deduction, and decide it together with the open price dispute. Facts: Matt Choi, ENE TRADE Pty Ltd, 5 Oct 2026 14:50 (exports@ key 1a10a3997f55dc2d) asks us to deduct labelling AUD 693.00 and 50% of the first inspection (approx. AUD 2,000.00, so AUD 1,000.00), says he has sent AUD 30,000, and asks for a revised invoice. He offered to share the invoices. Price: invoiced 39/39/36 (AUD 47,859.00, 28 Sep); he says only 37/37/32 was agreed (28 Sep 14:43) and later says only 35/35/31 (28 Sep 19:09). Revised invoice at 37/37/32 on packed 212/621/427 cartons, AUD 44,485.00, sent 5 Oct 07:50. Xero still shows AUD 14,485.00 due. After your decision: reply to Matt, have Obsidian amend Xero to the revised invoice and match the AUD 30,000 receipt. This item replaces the older item "ENE deduction request: labelling and inspection" (5 Oct 15:06), which is a duplicate. | updated the waiting draft |
| 6 Oct 2026 06:39 AEDT | 1038285 | instruction | queued | Rule 4c clean-up. (1) Two items cover the same Prima Fresh matter: "Prima Fresh: remittance for invoice 48250" (5 Oct 23:47) and "Prima Fresh Orchards: confirm payment of overdue order" (6 Oct 05:44). Fold them into one item and supersede the other. (2) Your 03:48 note said James already holds the AUD 21,203.22 pears claim, yet "B L Naidu pears claim AUD 21,203.22" was raised again at 05:43. If an earlier item on the same claim is waiting, fold the two into one. (3) Favco is also split across two items: "Favco QLD: remittance and payment dates to Jenny" (1038291, 5 Oct 23:47) and "Reply to Favco on overdue payments" (1038318, 6 Oct 05:54). It is one supplier and one matter, so fold them into one item. | for the operator |
| 6 Oct 2026 06:39 AEDT | 1038317 | instruction | queued | Rule 4c: the queue has two items on one matter. "ENE deduction request: labelling and inspection" (5 Oct 15:06) and "ENE Trade: labeling and inspection deduction" (6 Oct 05:41) both cover Matt Choi's AUD 693.00 and about AUD 1,000.00 deduction, the AUD 30,000 part payment and the price dispute. Keep the 05:41 item. It is the fresher one and has been told on WhatsApp. Make sure it carries everything from the older item, then supersede the older item as a duplicate. | for the operator |
| 6 Oct 2026 06:39 AEDT | 1038330 | instruction | queued | The queue item "Issue credit note: Eastern Green 10 cartons" (raised 05:53) has already been overtaken. Your own exports@ dispositions say CN-1038330 was sent on 24 Sep. Obsidian confirmed the AUD 390.00 credit note on 1038330 was issued and the AUD 13,432.00 receipt allocated, and your 05:18 note says invoice 1038330 is settled. Retire the item with supersede_queued, giving that as the reason, so James is not asked to issue a second credit note. | for the operator |
| 6 Oct 2026 06:37 AEDT | 1038318 | instruction | queued | JOURNEY ARRIVED: EASTERN GREEN MARKETING PTE. LTD. has not been told that it has arrived (or is due in, by the ETA held). Reached 6 Oct 2026 06:08 AEDT. Tell the customer and their agent now in one short journey update, facts as held, Vision copied where we book the freight. | for the operator |
| 6 Oct 2026 06:08 AEDT | 1038318 | send email | done | No ETA in any captured message for AEL2091080/OTPU6311757 (searched 6 Oct); sailed 10 Sep, no arrival held. Supervisor instruction 6 Oct 01:20. | Sent: Gmail accepted it as message 1a10d776a990a71f. Delivery is confirmed when the read-back finds it. |
| 6 Oct 2026 06:08 AEDT | 1038318 | supersede queued | done | overtaken by the chase email sent 6 Oct 2026 06:08 AEDT | superseded "chase to bneexport@vision.com.au" (raised 5 Oct 2026 00:53 AEDT): overtaken by the chase email sent 6 Oct 2026 06:08 AEDT |
| 6 Oct 2026 05:55 AEDT | 1038307 | queue for james | queued | Recommendation: send Obsidian the grower and purchase details for 1038307 and decide whether to raise a debit note to the grower for the claimed quantity. Facts: Total Fresh Connection Pte Ltd chased the credit note on 24 Sep 2026 (invoice 1038307, AWB 618-55465281). Obsidian issued the approved credit note of AUD 7,315.95 and sent it to Total Fresh on 30 Sep 2026 15:09, asking for payment of the balance. At 15:01 Obsidian asked for the grower and purchase information to book the bill in Xero, and whether to raise a debit note to the grower. The customer is answered, so only the internal reply is owed. | queued |
| 6 Oct 2026 05:55 AEDT | 1038317 | queue for james | queued | Update: Matt Choi (ENE TRADE) on 28 Sep 2026 19:09 says he never agreed the invoiced price, did not proceed with the orders at that price, and will only accept $35/$35/$31 a carton (56s/72s/88s) to support the inspection. The container went ahead on James's wish after he was told half the load was packed for him, and the cartons had no labels. The revised invoice we sent on 5 Oct 2026 07:50 is at AUD 37/37/32, so his figure is AUD 2 and 1 a carton lower. Recommendation: James decides, by a call to Matt, whether to hold at 37/37/32, move to 35/35/31, or settle on the earlier labeling (AUD 693) and inspection (about AUD 1,000) deduction request. The captured body is partial. Nothing sent to him. | updated the waiting draft |
| 6 Oct 2026 05:54 AEDT | 1038318 | queue for james | queued | Recommend replying today with payment dates. Favco QLD (Jenny Hudgson) chased 21 Sep 11:40 and again 24 Sep 08:33 (escalated to James and Quenton): invoices #26057/1038267 final overdue, #26069/1038291 and #26070/1038293 final due, #26092/1038315 and #26109/1038318 deposits overdue. She says there has been no reply for nearly two weeks. The only word from us in any source is Quenton's 2 Oct email about remittances "a little later today". That is later than the chase and is a remittance note, not payment dates. Payment dates are for James to give. | queued |
| 6 Oct 2026 05:53 AEDT | 1038318 | send email | queued | Jenny's 23 Sep email asks to CC jasmine@ and mingfeng@ on all future sea emails; routine acknowledgement, no earlier answer found in our sends. | sending is set to queue |
| 6 Oct 2026 05:53 AEDT | 1038330 | queue for james | queued | Recommend: issue the credit note for 10 cartons of strawberries 250g and tell Obsidian. Eastern Green accepted on 23 Sep 2026 12:59 (email:1a0cc348101a9937) your offer of 10 of the 17 cartons claimed, and will absorb the other 7. The claim was 17 of 192 cartons received (9%), made 22 Sep 2026 20:21. Your offer went 22 Sep 22:47–22:50. They also ask for attention to strawberry quality and sharpest pricing on future shipments; that needs your view. The credit note value is a money figure for you to set. | queued |
| 6 Oct 2026 05:44 AEDT | 1038285 | queue for james | queued | Recommend: ask Prima which order and invoice, then confirm only what you approve. Prima Admin (23 Sep 2026) asks us to confirm an unnamed order will be paid this week, 4 weeks overdue. The ledger shows Prima bills 46777 (AUD 3,840.00, paid 10 Apr) and 48250 on 1038285 (AUD 5,040.00, due 25 Aug, paid 17 and 18 Sep, so paid twice). The email names no invoice and the image was not captured. I found nothing sent to them on this. The 17/18 Sep double payment of 48250 may need a refund or credit raised with Prima. | queued |
| 6 Oct 2026 05:43 AEDT | 1038285 | queue for james | queued | Recommend: acknowledge only, decide the claim yourself. B L Naidu & Sons (Nadan Reddy) lodged 22 Sep 2026 09:41 a claim on pears, Takutai Chief V 2617, invoice 1038285, BL AU04211600, container TRIU6618745: 361 cartons disposed, FJD 89.48/ctn landed, FJD 32,302.28 = AUD 21,203.22 at 0.6564. You replied by email 25 Sep (james@, 1a0d53fb7d5b4060) that the first shipment's claim was addressed and the second includes freight costs. The open question on the trade (accept, contest or settle, plus the terminal-fee recharge) is still unanswered. Nothing sent from the desk. | queued |
| 6 Oct 2026 05:41 AEDT | 1038323 | send email | queued | Customer advised payment 8 Sep (email 5 Oct) and asked us to confirm receipt. Ledger shows invoice 1038323 unpaid and no receipt yet, so only an acknowledgement is possible. | sending is set to queue |
| 6 Oct 2026 05:41 AEDT | 1038317 | queue for james | queued | Recommend: acknowledge, do not concede; decide on the deduction with the open price dispute. ENE Trade Pty Ltd (5 Oct 2026 14:50) asks us to deduct labeling AUD 693.00 and 50% of first inspection (approx. AUD 2,000, so AUD 1,000) and revise the invoice. They say they have paid AUD 30,000, and the ledger shows a receipt of AUD 30,000.00 on 5 Oct. Invoice 1038317 is AUD 44,485.00, so AUD 14,485.00 is due. A price claim of AUD 5,467.00 (28 Sep) is still open. Nothing in the record shows the labeling or inspection cost was agreed. Ask them for the invoices. Nothing from us to them found in any source. | queued |
| 6 Oct 2026 05:38 AEDT | 1038291 | queue for james | queued | Recommend James answers Graham (Nova Credit Risk, Atradius broker) personally; credit cover is his pathway and nothing goes to the customer. Graham's 1 Oct 22:25 and 2 Oct 10:39 emails confirm a USD/AUD $100,000 Atradius limit on Anusaya Fresh India Private Limited, approved 12 Aug and current. He will ask Atradius whether 70% on copy documents is acceptable under the policy. He asks: when documents were presented, the payment terms for the balance, whether we expect trouble recovering it, and when the customer will pay the residue. Ledger (1038291): invoice USD 36,300.00 issued 31 Jul, printed terms "70% on delivery of documents; 30% at 7 days from ETA". Receipt USD 25,370.00 on 21 Aug. USD 10,930.00 due 15 Sep and still unpaid. Document presentation date and any customer promise on payment are not on the record. James must supply them. No reply from us found in any source. | queued |
| 6 Oct 2026 05:19 AEDT | 1038332 | send email | done | Position: departed on the 24 Sep ETD, 11 days ago, no word from the forwarder or carrier of departure or arrival; the forwarder is asked for the position first (routine confirm). | Sent: Gmail accepted it as message 1a10d4ab12efba20. Delivery is confirmed when the read-back finds it. |
| 6 Oct 2026 01:49 AEDT | 1038317 | close item | done | Answered 5 Oct 2026 07:50 AEDT: James's email to Matt Choi gave the packed quantities 212 / 621 / 427 cartons (Whitton docket 10619) against ordered 252 / 630 / 378, and the revised invoice for AUD 44,485.00 was attached. | ENE TRADE asked and has had no answer — trade 1038317 |
| 6 Oct 2026 01:35 AEDT | 1038293 | press act | asked | Same, second 29 Sep COO email. | It asks for one more thing: the open item - Which item?. Press again with it. |
| 6 Oct 2026 01:35 AEDT | 1038293 | press act | asked | Supervisor 6 Oct 01:20: file Pallavi's 29 Sep COO emails as answered. | It asks for one more thing: the open item - Which item?. Press again with it. |
| 6 Oct 2026 01:35 AEDT | 1038293 | send email | done | Supervisor instruction 6 Oct 01:20 supersedes the earlier one: no email from us to Vision names AEL2078873 and the documents contacts; Vision's 1 Oct 19:16 reply only quoted "proceed as normal". | Sent: Gmail accepted it as message 1a10c7d53f9fcf51. Delivery is confirmed when the read-back finds it. |
| 6 Oct 2026 01:34 AEDT | 1038246 | send email | queued | Supervisor instruction 6 Oct 01:20. Nadan wrote 29 Sep 22:44 UTC (30 Sep AEST) asking for an update; check_delivered shows nothing from us since James's 24 Sep 21:08 UTC reply. Holding only, no figures or promises. | sending is set to queue |
| 6 Oct 2026 01:20 AEDT | 1038246 | instruction | queued | Nadan Reddy (B L Naidu, nadan.reddy@bln.com.fj) wrote to James on 30 Sep 08:44: "Any update. Kindly solve this issue so we can pay the balance." check_delivered finds nothing from us since James's reply of 24 Sep 21:08 UTC. He has waited 6 days. The settlement ("B L Naidu: AUD 39,500 full and final, by 16 Oct") is James's decision. Send one short holding reply in the same thread from exports@ with no figures, dates or promises: we have his message and will come back to him shortly. Note it on the queue item. If James has replied by hand since then, do nothing. | for the operator |
| 6 Oct 2026 01:20 AEDT | 1038318 | instruction | queued | Shipment-facts duty: there is no ETA for the 1,840 Murcotts on CMA CGM Rossini 636N (BNE, left 10 Sep, waybill AEL2091080). A sailing to Singapore 26 days ago has almost certainly arrived, so the customer is owed an arrival word. The "chase to bneexport" item has waited on James since 5 Oct 00:53, but it is not a wall (rule 4c) and a chase is not money. Read the six cited Vision messages again with search_messages for AEL2091080 and the container number, and record any ETA you find. If none is stated, send Vision one fresh chase now in the booking thread (bneexport@ plus the booking person; Tennille Green and Mandy Collins for sea): ask for the ETA or arrival at Singapore and the release status for AEL2091080. Then supersede the stale queued chase. If you record an ETA and it has passed by more than 2 hours, tell Eastern Green it was due in on that date and offer help with clearance or collection (rule 3e). | for the operator |
| 6 Oct 2026 01:20 AEDT | 1038293 | instruction | queued | Release duty still shows late (since 13 Aug). check_delivered finds the final SWB AEL2078873 sent to the customer 25 Aug and Vision's 1 Oct 19:16 reply quoting "proceed as normal", but no email from us to Vision that names AEL2078873 and the documents contact. Your 4 Oct 18:37 email did not come up. If it doesn't name the SWB and the contacts, send the release instruction now (send_email purpose release, to bneexport@ plus Liam Fraser): release to the consignee as normal, trade 1038293, SWB AEL2078873, documents contact importdoc@anusayafresh.com, avinash@anusayafresh.com, dev.vani@anusayafresh.com, nareshkjha@gmail.com. Also give Pallavi's 29 Sep COO emails (exports@ 1a0e93e813567b04, 1a0ecab6c6a0ec78) a disposition. James answered them with COO NSA.pdf in the group on 30 Sep 19:15, so file them as answered. | for the operator |
| 6 Oct 2026 01:18 AEDT | 1038335 | close item | done | 6 Oct 2026: Haziq's relay of the final CI and PL to the buyer and Don Freight (4 Oct 14:12). We sent the same documents 4 Oct 14:05. Nothing owed. | A captured message may affect trade 1038335: A document relay from a freight forwarder's agent to customer and freight company |
| 6 Oct 2026 01:18 AEDT | 1038335 | close item | done | 6 Oct 2026: Nathan Graham's out-of-office; bneexport@ was on the 4 Oct 14:12 send and holds the documents. Nothing owed. | A captured message may affect trade 1038335: An out-of-office automatic reply from the forwarder |
| 6 Oct 2026 00:41 AEDT | 1038335 | supersede queued | done | Duplicate of "Grower Connect: Malaysian label on every KUL tray", raised the same minute (5 Oct 2026 23:47) on the same matter. That item is kept. Folded per rule 4c and the 6 Oct 00:11 instruction. | superseded "WhatsApp Phil: Malaysian label on KUL trays" (raised 5 Oct 2026 23:47 AEDT): Duplicate of "Grower Connect: Malaysian label on every KUL tray", raised the same minute (5 Oct 2026 23:47) on the same matter. That item is kept. Folded per rule 4c and the 6 Oct 00:11 instruction. |
| 6 Oct 2026 00:11 AEDT | 1038335 | instruction | queued | Two queue items both raised at 23:47 cover one matter, the Malaysian label on the KUL strawberry trays: "Grower Connect: Malaysian label on every KUL tray" and "WhatsApp Phil: Malaysian label on KUL trays". Fold them into one item, keep the first title, and supersede the second as a duplicate (rule 4c). When ZaynCo's airport storage invoice arrives, link it and queue it for James as money, as you planned. | for the operator |
| 5 Oct 2026 22:39 AEDT | 1038334 | supersede queued | done | Overtaken by James's own arrival note to Eastern Green, sent 21:54 Sydney on 5 Oct 2026 (send): SQ216 due into Singapore 06:35, help offered for clearance or collection. | superseded "Held: journey to jenny@easterngreen.com.sg" (raised 5 Oct 2026 13:11 AEDT): Overtaken by James's own arrival note to Eastern Green, sent 21:54 Sydney on 5 Oct 2026 (send): SQ216 due into Singapore 06:35, help offered for clearance or collection. |
| 5 Oct 2026 22:39 AEDT | 1038334 | supersede queued | done | Overtaken by James's own arrival note to Eastern Green, sent 21:54 Sydney on 5 Oct 2026 (send): SQ216 due into Singapore 06:35, help offered for clearance or collection. | superseded "chase to bneexport@vision.com.au" (raised 5 Oct 2026 12:56 AEDT): Overtaken by James's own arrival note to Eastern Green, sent 21:54 Sydney on 5 Oct 2026 (send): SQ216 due into Singapore 06:35, help offered for clearance or collection. |
| 5 Oct 2026 20:55 AEDT | 1038267 | queue for james | queued | Duplicate of "Quenton to answer Obsidian bank reconciliation queries" (both from Obsidian's 5 Oct Sep-2026 bank reconciliation email to Quenton). Folded into that item; recommend dismissing this one. | queued |
| 5 Oct 2026 20:55 AEDT | 1038267 | queue for james | queued | Both this item and "Quenton to answer Obsidian bank queries" come from Obsidian's 5 Oct Sep-2026 bank reconciliation email to Quenton. Treat as one matter under this item. | queued |
| 5 Oct 2026 20:55 AEDT | 1038267 | queue for james | queued | Recommend dismissing all. Cherrelyn's R2E2 mango price request (5 Oct 12:41) was answered from our number in the Singapore group on 5 Oct 13:30 at AUD 64.50/tray. This covers "Price R2E2 mango for Eastern Green", "Price R2E2 mango to Cherrelyn, Singapore" and "WhatsApp holding in C&A - SIN - Eastern Green (AUST)". | queued |
| 5 Oct 2026 20:55 AEDT | 1038267 | queue for james | queued | Recommend dismissing. Answered from our number in the Singapore group on 5 Oct 13:30 at AUD 64.50/tray; the holding message is not needed. Folded into "Dismiss stale R2E2 mango price and holding items". | updated the waiting draft |
| 5 Oct 2026 20:55 AEDT | 1038267 | queue for james | queued | Recommend dismissing. Answered from our number in the Singapore group on 5 Oct 13:30 at AUD 64.50/tray. Folded into "Dismiss stale R2E2 mango price and holding items". | updated the waiting draft |
| 5 Oct 2026 20:55 AEDT | 1038267 | queue for james | queued | Recommend dismissing. Answered from our number in the Singapore group on 5 Oct 13:30 at AUD 64.50/tray. Folded into "Dismiss stale R2E2 mango price and holding items". | updated the waiting draft |
| 5 Oct 2026 20:41 AEDT | 1038267 | instruction | queued | Rule 4c: one item per matter. James's queue has duplicate items. "Price R2E2 mango to Cherrelyn, Singapore" appears twice (12:57, and 15:31 on 1038267, which was queued new when it should have been an update). "Price R2E2 mango for Eastern Green" appears twice (1038315 and 1038267). "WhatsApp holding in C&A - SIN - Eastern Green (AUST)" appears twice (1038315 and 1038267). "Dismiss stale R2E2 mango price and holding items" is separate again. Fold all of these into the single "Dismiss stale R2E2 mango price and holding items" item. Say: answered from our number in the Singapore group on 5 Oct 13:30 at AUD 64.50/tray; recommend dismissing all. Do this by updating the items under their own titles, never by adding a new one. Do the same for "Quenton to answer Obsidian bank queries" (20:25) and "Quenton to answer Obsidian bank reconciliation queries" (20:12). Both come from Obsidian's 5 Oct Sep-2026 bank reconciliation email to Quenton, so fold them into the 20:12 item. | for the operator |
| 5 Oct 2026 20:25 AEDT | queue for james | queued | Recommendation: Quenton replies to Obsidian himself. Only he can say whether the 2 Sep 2026 credit of $5,000.00 (Direct Credit 010842, CARTER QUENTON A, BANK REPAYMENTS) came from his personal account. Obsidian (QAEC) emailed him on 5 Oct 2026 about unreconciled September bank transactions. The same list includes a 29 Sep 2026 Pexa settlement credit. The email has no attachment and only its start was captured, so the full list is in Obsidian's file. No trade or quote is involved. Nothing has been sent to Obsidian. | queued | |
| 5 Oct 2026 20:12 AEDT | queue for james | queued | Recommendation: Quenton answers Obsidian himself; nothing is sent from the desk. On 5 Oct 2026 Obsidian (qaec@obsidianadvisory.com.au) emailed Quenton the Sep 2026 unreconciled bank transactions. (1) 2/09/2026: direct credit of $5,000.00 from CARTER QUENTON A, reference "BANK REPAYMENTS". They ask whether it came from his personal account. (2) 29/09/2026: a Pexa settlement credit. The captured text cuts off here, so the amount and the query are unknown. The attached file was not captured. No trade or quote is involved. Only Quenton can state the source of the $5,000, and the desk will not guess at it. Please also check the full email and its attachment for the remaining items. | queued | |
| 5 Oct 2026 19:34 AEDT | 1038334 | instruction | queued | JOURNEY ARRIVED: EASTERN GREEN MARKETING PTE. LTD. has not been told that it has arrived (or is due in, by the ETA held). Reached 5 Oct 2026 12:00 AEDT (the ETA held, 2026-10-05 (an estimate until the carrier confirms)). Tell the customer and their agent now in one short journey update, facts as held, Vision copied where we book the freight. | for the operator |
| 5 Oct 2026 18:22 AEDT | 1038293 | instruction | queued | The release_instruction duty is already met in writing. Do not send a new release email. Our email to Liam and Mandy on 1 Oct 2026 12:08 AEST said "Anusaya Fresh India, Murcotts to Nhava Sheva (1038293): proceed as normal". Our 4 Oct 18:37 AEDT email (|1a105d9127503956) told Vision to release to the consignee as normal on every shipment. We sent the final sea waybill AEL2078873 to the customer on 25 Aug. Close the duty on the record and cite those messages. Send nothing. | for the operator |
| 5 Oct 2026 18:22 AEDT | 1038315 | instruction | queued | The release_instruction duty is already met in writing. Do not send Vision a new release email. Our email to Liam and Mandy on 1 Oct 2026 12:08 AEST ("Open sea shipments: position on each",) said "Eastern Green, Murcotts on CMA CGM Etosha (1038315): proceed as normal". Our 4 Oct 18:37 AEDT email (|1a105d9127503956) told Vision to release documents to the consignee as normal on every shipment. Vision then sent the customer WBL AEL2086783 on 18 Sep. Close the duty on the record and cite those three messages. Send nothing. | for the operator |
| 5 Oct 2026 18:08 AEDT | queue for james | queued | Recommendation: James to answer Liam, as the email is addressed to him. Liam Fraser (Vision, 5 Oct 17:58) asks us to change the rate sheet format to split AKE/PMC handling. Otherwise everything is charged at $0.26/KG ex BNE, or PMC rates at other ports. He removed the additional AO inspection column. He asks whether we will manage Steve's (Priority) and cartage costs in the sheet ourselves, since he only has estimates from Q. He also updated the Sea-to columns. The revised Vision_rate_sheet.xlsx is attached to the email and held. It affects our rates, so it needs James's decision. | queued | |
| 5 Oct 2026 17:16 AEDT | 1038318 | instruction | queued | The duty to record the ETA is still open, since 7 Sep. Read each Vision booking message the duty lists, in full (, |1a07fd3decf58834, |1a07fdda5fb4750a, |1a0833b563cccc54, |1a085a15150c264b). If one states an ETA for CMA CGM Rossini 636N at Singapore, record it with record_shipment_facts, citing that message. Then tell Eastern Green the ETA by email in the same thread as the 5 Oct 00:39 departure note, Vision copied, and say it is an estimate. The vessel sailed 10 Sep and no arrival is held. Treat the arrival as unconfirmed and never call it a delay. If none of those messages states an ETA, say so plainly. The chase to Vision stays with James. | for the operator |
| 5 Oct 2026 15:31 AEDT | 1038267 | queue for james | queued | Answered by a principal in the group 5 Oct 13:30 AEDT at AUD 64.50/tray; recommend dismiss. | queued |
| 5 Oct 2026 15:31 AEDT | 1038267 | queue for james | queued | Answered by a principal in the group 5 Oct 13:30 AEDT at AUD 64.50/tray; recommend dismiss. | updated the waiting draft |
| 5 Oct 2026 15:31 AEDT | 1038267 | queue for james | queued | Answered by a principal in the group 5 Oct 13:30 AEDT at AUD 64.50/tray; recommend dismiss. | updated the waiting draft |
| 5 Oct 2026 15:08 AEDT | 1038267 | instruction | queued | Cherrelyn's R2E2 mango price request (5 Oct 12:41) was answered from our number in the Singapore group at 13:30 ("Sell per tray AUD 64.50, need to order this week for next week"). There are now four queue items on this one matter: "Price R2E2 mango for Eastern Green" (1038315 and 1038267), "Price R2E2 mango to Cherrelyn, Singapore", and "WhatsApp holding in C&A - SIN - Eastern Green (AUST)" (1038315 and 1038267). Under rule 4c that should be one item. Update each one under its existing title with one line: "Answered by a principal in the group 5 Oct 13:30 AEDT at AUD 64.50/tray; recommend dismiss." Queue nothing new on this matter, and don't send the holding WhatsApp. | for the operator |
| 5 Oct 2026 15:06 AEDT | 1038317 | queue for james | queued | Recommendation: do not accept the deductions until Matt sends the invoices. Decide whether to allow any of them, then reply and have Obsidian match the AUD 30,000 receipt. Facts: - Matt Choi, 5 Oct 14:50 (exports@, james@ and quenton@ copies), asks us to deduct labelling AUD 693.00 and 50% of the first inspection, about AUD 1,000.00 of an approximate AUD 2,000.00 total. - He offers to share the invoice if we want it. - He says he has sent AUD 30,000 and asks us to revise the invoice again. - James's revised invoice of 5 Oct 07:50 stands at AUD 44,485.00 on 212/621/427 cartons. - Xero still shows AUD 47,859.00 due. - Matt first raised labelling and inspection in his 28 Sep 14:43 email. James removed the AUD 1,000.00 deduction on 28 Sep 18:53. - Nothing has been sent to ENE. | queued |
| 5 Oct 2026 15:00 AEDT | 1038323 | send email | queued | WeiMin's payment advice of 5 Oct 14:54 asks us to confirm receipt; the ledger shows no receipt yet, so only an acknowledgement goes. | sending is set to queue |
| 5 Oct 2026 14:01 AEDT | 1038334 | send email | held | Supervisor 5 Oct 12:57: tell customer arrival due. Earlier send held only for missing hanns@; this one includes him. ETA 5 Oct 06:35 SIN per Vision 1 Oct 14:29; no arrival stated, so worded as due. | held by the senior check: James already has a held journey update to Jenny in his queue (since 13:11), and this draft would go around that decision. The draft also says things the position doesn't support. It gives a 06:35 arrival time, but we only hold the date (2026-10-05). It says "we have asked Vision", but the chase to Vision is still unsent, waiting on James. The subject also puts the trade number first instead of last in brackets. |
| 5 Oct 2026 13:12 AEDT | 1038267 | send whatsapp | queued | Cherrelyn asked for a mango price in the group on 5 Oct 12:41 AEDT and 12:47. A holding reply promises nothing, and the price itself is queued for James. | sending is set to queue |
| 5 Oct 2026 13:12 AEDT | 1038267 | queue for james | queued | Recommendation: quote Eastern Green's mango price for next week's arrivals. Cherrelyn asked in the group "C&A - SIN - Eastern Green (AUST)" on 5 Oct 12:41 AEDT for an updated price on R2E2 mango. Our number replied "Premium 10s and 12s" at 12:46, and she answered "9/12s" at 12:47. These look like hand replies, and no price has been given yet. This is a new enquiry, separate from the Murcott shipment (1038267). | queued |
| 5 Oct 2026 13:12 AEDT | 1038315 | send whatsapp | queued | Cherrelyn asked at 12:41 on 5 Oct for an R2E2 price; the group was answered on sizes only and check_delivered finds no price acknowledgement today. Holding reply, no price or date. | sending is set to queue |
| 5 Oct 2026 13:11 AEDT | 1038334 | send email | held | Supervisor instruction 5 Oct 12:57: tell customer the ETA has been reached, facts as held. SQ216 ETA 06:35 SIN 5 Oct per Vision booking 1 Oct 14:29; no arrival stated, so worded as due, not landed. | held by the senior check: The wording is correct. The ETA held is 5 Oct and no arrival has been confirmed, so "due in today" with landing not yet confirmed is accurate. 5 October 2026 is a Monday, and the final invoice and packing list did go out at 05:33 today. The fix is the recipient list: the customer list for this update has six addresses and the draft leaves out hanns@easterngreen.com.sg. Add him to To. Keep Vision (bneexport@ and nathan.graham@) copied, then send. |
| 5 Oct 2026 12:59 AEDT | 1038315 | instruction | queued | Cherrelyn asked one thing at 5 Oct 12:41 AEDT in the Eastern Green Singapore group: a price for R2E2 mangoes arriving next week. You queued it twice, as "Price R2E2 mango for Eastern Green" (1038315) and "Price R2E2 mango to Cherrelyn, Singapore" (no trade). Ruling 4c allows one item per matter. Fold the standalone item into the 1038315 item and withdraw or mark the duplicate. check_delivered finds no price acknowledgement from us today; the group was answered on sizes only. If nothing has been posted since 12:41, post a short holding reply in the same group with send_whatsapp: we have the price request and will come back to her. Give no price, date or promise. | for the operator |
| 5 Oct 2026 12:57 AEDT | 1038334 | instruction | queued | JOURNEY ARRIVED: EASTERN GREEN MARKETING PTE. LTD. has not been told that it has arrived (or is due in, by the ETA held). Reached 5 Oct 2026 12:00 AEDT (the ETA held, 2026-10-05 (an estimate until the carrier confirms)). Tell the customer and their agent now in one short journey update, facts as held, Vision copied where we book the freight. | for the operator |
| 5 Oct 2026 12:57 AEDT | queue for james | queued | Recommend James quotes by WhatsApp. Cherrelyn (+65 9389 5585, Singapore; no counterparty or trade on record) asked 5 Oct 01:41 UTC for an updated R2E2 mango price for next week's arrivals. James has already replied by hand in that thread: "Premium 10s and 12s" (01:46), she said "9/12s" (01:47), he said "Ok" (01:51). No price has gone yet. Price is James's call. Recent R2E2 references: 4 Oct broadcast, EK $7.65 per kg SWM, $85.75 per 7 kg net tray, ETD Wednesday; Jeddah AUD 105.75 (4 Oct); R2E2 add at 81.00 (24 Sep). Nothing on record gives a Singapore CPT price for 9/12s. | queued | |
| 5 Oct 2026 12:57 AEDT | 1038315 | queue for james | queued | Recommend James or Quenton quote Eastern Green Marketing from the principals' phone. On 5 Oct 12:41 Cherrelyn asked in the Singapore group for an updated R2E2 mango price for next week's arrivals. Our number replied "Premium 10s and 12s" at 12:46 and she answered "9/12s" at 12:47; we replied "Ok" at 12:51. No price has been given. This is a new product and separate from the Murcott trade. Invoice 1038315 for AUD 28,769.62 is also 33 days overdue. | queued |
| 5 Oct 2026 12:57 AEDT | 1038332 | queue for james | queued | Recommend sending the withdrawal below. Vision replied 5 Oct (12:18 bneexport@, 12:21 Liam Fraser): billed at AUD 1.80/kg with a 1,000 kg minimum, so freight is AUD 1,800.00, not AUD 1,710.00. Our AUD 105.00 query was wrong. Liam's 12:21 line "That includes the $15 so deduct that" suggests the AUD 15.00 CW1 processing fee is to come off, so the corrected bill should be AUD 1,800.00. Ask for that corrected bill or credit. The "confirm the trade" ask is folded in: the bill's order reference reads 1038172. Update of the item queued 5 Oct 03:32. Confirm the 1 Oct "no ULD minimum for Perth air" ruling does not apply here. | updated the waiting draft |
| 5 Oct 2026 12:57 AEDT | 1038330 | queue for james | queued | WITHDRAW our 4 Oct overcharge query on Vision bill 00242941 (the title above is the old one; the recommendation is to withdraw, not to query). Our 4 Oct 20:10 letter compared the whole AUD 1,815.00 bill with the freight row at 960 kg (AUD 1,728.00). The card bills 1 AKE at a 1,000 kg minimum, so AUD 1,800.00 freight plus the AUD 15.00 processing fee is correct. Vision confirmed this on 5 Oct 12:14 (Angela Thompson) and 12:21 (Liam Fraser: minimum is 1000 kg, as on the sheet). Approve the short withdrawal below, in the same thread. | updated the waiting draft |
| 5 Oct 2026 12:56 AEDT | 1038334 | send email | queued | ETA 06:35 SIN passed; no arrival stated by Vision or carrier (search of AWB, 5 Oct). Arrival is asked of Vision only; customer update follows once stated. | sending is set to queue |
Runs
| When | Who | Trade | Outcome | Cost | Said |
|---|---|---|---|---|---|
| 6 Oct 2026 11:30 AEDT | triage | finished | US$0.01 | ||
| 6 Oct 2026 11:30 AEDT | operator | 1038157 | finished | US$0.04 | Sky Fresh (Hass avocados and rockmelons, SIN, 16 May 2026, AUD 19,714.00; trade 1038157): I took no action on this pass. The goods left on QF51 on 20 May 2026 and landed the same day, so nothing is owed on them. The payment request for this invoice went to the customer on 3 Oct 2026, and I did not send it again. The invoice is still unpaid. The cost-against-billed items are already with James. The newest messages are accounts-team WhatsApp on other matters. |
| 6 Oct 2026 11:30 AEDT | operator | 1038247 | finished | US$0.04 | Frutulip General Trading LLC, watermelon by air SYD to DXB, departed 23 Jun 2026 on UL607, AWB 603-70600666 (1038247). Nothing is owed to the customer now. A departure note 105 days on would be stale, and the newest messages are bookkeeper traffic about supplier payments. I sent and recorded nothing this pass. Invoice 1038247 still shows AUD 32,340.00 outstanding. The cost-against-billed items are already with James. |
| 6 Oct 2026 11:30 AEDT | operator | 1038293 | finished | US$0.07 | Anusaya Fresh India, 2,420 Murcotts to Nhava Sheva, USD 36,300.00 invoice 43 days overdue (1038293): nothing sent this pass. The release instruction naming SWB AEL2078873 went to Vision on 6 Oct 01:35. Vision's 10:45 reply says Anusaya has all the documents and has collected the container, which needs no answer. The COO and originals are already with Anusaya, so none goes again. The overdue invoice, the 70% deposit question, the costed-against-billed items and James's landed/payments update request stay with James. |
| 6 Oct 2026 11:29 AEDT | operator | 1038317 | finished | US$0.10 | ENE Trade, Late Lane navels to Busan (1038317): nothing sent this pass. I tried again to retire the older duplicate queue item "ENE deduction request: labelling and inspection". The system refused, because only James can retire a claim decision. James needs to dismiss it. The kept 05:41 item "ENE Trade: labeling and inspection deduction" carries the whole matter and a draft reply to Matt Choi. It covers AUD 693.00 labelling, about AUD 1,000.00 inspection, the AUD 30,000 part payment and the price dispute. Whitton's 6 Oct emails (credit note on the 88s, invoice 10619) are supplier money matters for James. |
| 6 Oct 2026 11:29 AEDT | operator | 1038318 | finished | US$0.12 | Eastern Green, 1,840 Murcotts on CMA CGM Rossini 636N, BNE to SIN (1038318): I sent nothing this pass and changed nothing on the record. Vision (Mandy Collins, 6 Oct 10:35) states arrival in Singapore on 26 Sep, and that is already recorded. The customer holds the waybill and was told of the departure on 5 Oct. An arrival note now would be 9 days stale. The senior check held the earlier draft for that reason, and it is on the desk for James. I did not send it another way. Still with James: the overdue invoice (AUD 76,898.00), the Favco payments, and the R2E2 pricing. The queued acknowledgement to jenny@ also waits on James. The Vision chase for the ETA and release status has been answered, so there is nothing to chase. |
| 6 Oct 2026 11:16 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 11:15 AEDT | operator | 1038317 | finished | US$0.05 | |
| 6 Oct 2026 11:15 AEDT | operator | 1038317 | finished | US$0.14 | |
| 6 Oct 2026 11:15 AEDT | operator | 1038293 | finished | US$0.08 | Anusaya Fresh India, 2,420 Murcotts to Nhava Sheva, USD 36,300.00 invoice 43 days overdue (1038293): I sent nothing this pass. Our release instruction naming SWB AEL2078873 went to Vision on 6 Oct 01:35. Vision's 10:45 reply says Anusaya already has all the documents and has collected the container. That reply needs no answer. The desk reopened its item after I closed it, and I left it as the desk asked. Anusaya holds the COO and the originals, so none of it goes again. The overdue invoice, the 70% deposit question, the costed-against-billed items and James's 05:50 request for a landed/payments update stay with James. |
| 6 Oct 2026 11:15 AEDT | operator | 1038317 | finished | US$0.15 | ENE Trade, Late Lane navels to Busan (1038317): nothing sent or pressed this pass. The older duplicate queue item "ENE deduction request: labelling and inspection" could not be retired by me, because only James can dismiss a claim decision (the 06:54 pass hit the same refusal). James must dismiss it. The kept 05:41 item carries the full matter and a draft reply to Matt. Whitton's 6 Oct 11:10 email says the credit note on the 88s is done and sent back, and an 11:09 email carries invoice 10619. I did not read the attachment, and any credit note or supplier money matter is for James. |
| 6 Oct 2026 11:00 AEDT | supervisor | finished | US$0.54 | No fruit is at risk. Both strawberry air trades (1038334, 1038335) are landed and fully told. What is open is an arrival confirmation we promised Eastern Green, a WhatsApp price ask that has had no reply for 6 days, a WhatsApp feed that has been quiet for 21 hours, and James's queue, now about 95 items with heavy duplication. | |
| 6 Oct 2026 11:00 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 11:00 AEDT | operator | 1038293 | finished | US$0.09 | |
| 6 Oct 2026 11:00 AEDT | operator | 1038293 | finished | US$0.08 | Anusaya Fresh India, 2,420 Murcotts to Nhava Sheva, USD 36,300.00 invoice 43 days overdue (1038293): I sent nothing this pass. Vision's 6 Oct 10:45 reply said Anusaya already has all the documents and has collected the container. It answers our 6 Oct 01:35 release instruction and needs no reply, so I closed that item. The overdue invoice, the 70% deposit question, the costed-against-billed items and James's 05:50 request for a landed/payments update stay with James. Anusaya holds the COO and the originals, so none of it goes again. |
| 6 Oct 2026 11:00 AEDT | operator | 1038318 | finished | US$0.12 | Eastern Green, 1,840 Murcotts on CMA CGM Rossini 636N, BNE to SIN (1038318): I sent nothing this pass. Vision (Mandy Collins, 6 Oct 10:35) says the vessel arrived in Singapore on 26 Sep and the consignee collected the container on 28 Sep. That is already recorded. The customer holds the waybill and was told of the departure on 5 Oct. An arrival note now would be 9 days stale, and the senior check held the earlier draft for that reason. That draft is on the desk for James and I did not send it another way. Still with James: the overdue invoice (AUD 76,898.00), the Favco payments, and the R2E2 pricing. No release status is outstanding, because Vision says it was issued as a waybill. |
| 6 Oct 2026 10:45 AEDT | reviewer | finished | US$0.02 | ||
| 6 Oct 2026 10:45 AEDT | reviewer | finished | US$0.02 | ||
| 6 Oct 2026 10:45 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 10:45 AEDT | operator | 1038318 | finished | US$0.10 | |
| 6 Oct 2026 10:44 AEDT | operator | 1038054 | finished | US$0.06 | Al Bakrawe General Trading LLC, flat white peaches, MEL to DXB on EK405, departed 27 Feb 2026 (1038054). This is a historic trade, and nothing is owed to the customer now. The only live matter is the payment chase, which Obsidian and Quenton are handling. The last chase went on 5 Oct, and Irfan Haider has said the payment is ready to be transferred. The Murray Bros payment and claim question, the unconfirmed supply gap and the cost-against-billed variances are already with James. I sent and recorded nothing this pass. |
| 6 Oct 2026 10:44 AEDT | reviewer | 1038318 | finished | US$0.06 | |
| 6 Oct 2026 10:44 AEDT | operator | 1038318 | finished | US$0.16 | Eastern Green, 1,840 Murcotts on CMA CGM Rossini 636N, BNE to SIN (1038318): Vision's 6 Oct 10:35 reply says the vessel arrived in Singapore on 26 Sep and the consignee collected the container on 28 Sep. I recorded the arrival on the shipment record. My arrival note to the customer was held by the senior check. It judged the note stale because the goods landed 9 days ago and the customer collected them on 28 Sep. It is on the desk for James and I did not send it another way. The customer already has the waybill and was told of the departure on 5 Oct. The overdue invoice (AUD 76,898.00) and the R2E2 pricing are with James. |
| 6 Oct 2026 10:29 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 10:21 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 10:16 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 10:01 AEDT | operator | 1037889 | finished | US$0.12 | Al Bakrawe General Trading LLC, mangoes, BNE to DXB (1037889): nothing is owed to the customer now. VA015 left on 19 Nov 2025 and Vision stated it arrived on 20 Nov 2025, so no journey update, documents or relay are due. Nothing new has come in since the last pass. The customer said on 1 Oct that payment is ready to be transferred, and Obsidian is chasing. The ledger contradictions are already with James. I sent and recorded nothing. |
| 6 Oct 2026 09:47 AEDT | supervisor | finished | US$0.58 | Nothing is in the air. The one live sea trade, Eastern Green's Murcotts on CMA CGM Rossini (1038318), has no ETA held, and Vision has never had our written release instruction for it. The air trades 1038334 and 1038335 owe nothing. The approval queue holds 94 items, many of them duplicates, and WhatsApp has been quiet for 20 hours. | |
| 6 Oct 2026 09:47 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 09:47 AEDT | operator | 1038104 | finished | US$0.06 | Sky Fresh, 192 Shepard avocados BNE–SIN, flown 22 Mar 2026, invoice AUD 7,584.00 unpaid (1038104). Nothing is owed to the customer now: the goods landed in March and there is no journey news to tell. No new message has arrived since Liam Fraser's 5 Oct 12:33 reply, which earlier passes handled. I sent and recorded nothing this pass. Still open with James and Quenton: the cost and invoice contradictions, the RFP/PIH escalation, the grower question and the RCO stock docket. |
| 6 Oct 2026 09:47 AEDT | operator | 1038331 | finished | US$0.04 | Boon Kee Supply Sdn Bhd, 228 cartons Hass avocados PER to KUL (1038331): nothing new is owed and I took no action. The final invoice and packing list went out 18–19 Sep. MH126's arrival (ETA 19 Sep) is unconfirmed, not a delay. The 4 Oct ZAYNCO messages don't name this trade. Invoice AUD 14,763.00 is overdue and waits on James's answer on the Mercer Mooney bill question, already in his queue. |
| 6 Oct 2026 09:46 AEDT | operator | 1038054 | finished | US$0.12 | Al Bakrawe General Trading LLC, flat white peaches, MEL to DXB on EK405, departed 27 Feb 2026 (1038054). This is a historic trade, and nothing is owed to the customer now. The only live matter is the payment chase, which Obsidian and Quenton are handling. Their last chase went on 5 Oct, and Irfan Haider has said the payment is ready to be transferred. The Murray Bros payment and claim question, the unconfirmed supply gap, and the cost-against-billed variances are already with James. I sent and recorded nothing this pass. |
| 6 Oct 2026 09:32 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 09:32 AEDT | operator | 1038285 | finished | US$0.14 | Nothing new owed to B L Naidu or Vision on the 601 cartons of Beurre Bosc pears (landed 15 Aug); nothing sent. Queue clean-up is only partly done. The two Prima Fresh items are money decisions the system won't let me retire, so James must merge or retire one. The Favco item sits on trade 1038318, not this trade. I found only one pears claim item, so there was nothing to fold. Invoice 1038285R for AUD 23,439.00 is overdue and on the ladder. (1038285) |
| 6 Oct 2026 09:32 AEDT | operator | 1038246 | finished | US$0.18 | B L Naidu & Sons, Beurre Bosc pears to Fiji, FOB Sydney (1038246). I linked Nadan Reddy's 30 Sep 08:44 email and James's 25 Sep 07:08 reply to this trade. I updated the two waiting items under their existing titles, "B L Naidu: AUD 39,500 full and final, by 16 Oct" and "holding to nadan.reddy@bln.com.fj", with both message keys. Each now notes that the customer has waited 6 days and says he will pay the balance once it is settled. No new item was queued. James still has to release the holding reply to Nadan and decide the AUD 39,500 settlement. |
| 6 Oct 2026 09:16 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 08:48 AEDT | reviewer | finished | US$0.04 | ||
| 6 Oct 2026 08:46 AEDT | supervisor | finished | US$0.58 | No fruit is at risk on the three in-flight trades. Eastern Green's strawberries (1038334) and MK Fruits' strawberries (1038335) have landed and the customers hold their papers. Eastern Green's Murcotts (1038318) are still waiting on Vision for an ETA, which is today's main live gap. B L Naidu's Nadan Reddy has had no reply since 30 Sep while his holding reply sits in James's queue. | |
| 6 Oct 2026 08:32 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 08:26 AEDT | triage | finished | US$0.01 | ||
| 6 Oct 2026 08:05 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 07:58 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 07:58 AEDT | operator | 1038315 | finished | US$0.05 | Eastern Green Marketing, 1,898 Murcott on CMA CGM Etosha, BNE to SIN (1038315). I sent nothing this pass and changed nothing. - Cherrelyn's R2E2 price request (5 Oct 12:41) was answered at 13:30 by a principal's post of AUD 64.50 per tray in her group. No holding reply is owed, so I posted none. - The release duty is met in writing, so I sent no new email to Vision. The three messages are our 1 Oct 12:08 email (1a0f538616e18daa), our 4 Oct 18:37 email (1a105d9127503956) and Vision's 18 Sep send of WBL AEL2086783 (1a0b1587303b8e10). - I have no tool to close the duty on the record or to withdraw the duplicate price items. "Dismiss stale R2E2 mango price and holding items" is already in James's queue. - Invoice 1038315 for AUD 28,769.62 is 33 days overdue. That is James's money matter and I did nothing on it. |
| 6 Oct 2026 07:58 AEDT | operator | 1038307 | finished | US$0.06 | Total Fresh Connection, avocados BNE to SIN, balance AUD 1,084.05 on invoice 1038307: nothing is owed from the desk this pass. The customer was told the balance on 3 Oct after credit note CN-1038338, and we are waiting on their payment. No new customer message has come in. The Statement of Account request from Obsidian and the grower-details item are both in James's queue, so I did not raise them again. The Vision overcharge query and the costed-against-billed items are still open with James and Quenton. I sent and queued nothing. |
| 6 Oct 2026 07:57 AEDT | operator | 1038332 | finished | US$0.11 | Eastern Green, 190 trays strawberries, AUD 7,410.00 (1038332). I sent nothing this pass. The customer already holds the commercial invoice and packing list: James sent them on 24 Sep at 05:20 AEST to the Eastern Green team. I found that with check_delivered, so Jenny's request for the invoice on AWB 618 5764 9410 is answered. We still have no word from Vision on departure, arrival or release. My 05:19 request went out while Vision was shut for the QLD holiday, and Vision reopens today. When Vision replies, I'll record the shipment facts and tell the customer once. If there is nothing by 14:00 AEDT, I'll chase bneexport@ once. Still open: James has the queued item on withdrawing the Vision bill query, and Quenton needs Grower Connect's written supply confirmation. The customer's invoice is due 8 Oct. |
| 6 Oct 2026 07:57 AEDT | operator | 1038318 | finished | US$0.14 | Eastern Green, 1,840 Murcotts on CMA CGM Rossini 636N, BNE to SIN (1038318): I sent nothing this pass. The "arrived 6 Oct 06:08" line comes from our own chase email to Vision. I searched again for AEL2091080 and found nothing from Vision or the carrier. No arrival or ETA is stated, so telling the customer it has arrived would be a claim we can't support. The customer was told of the departure on 5 Oct and holds the waybill. Vision's chase is still unanswered. When Vision replies, I will record the arrival or ETA and tell Eastern Green. No person needs to act beyond the existing queue. |
| 6 Oct 2026 07:44 AEDT | reviewer | finished | US$0.02 | ||
| 6 Oct 2026 07:44 AEDT | reviewer | finished | US$0.02 | ||
| 6 Oct 2026 07:44 AEDT | reviewer | 1038246 | finished | US$0.05 | |
| 6 Oct 2026 07:42 AEDT | supervisor | stopped (spend_limit) | US$0.61 | It put 329390 tokens through the model without finishing, over the 300000 limit for one run. | |
| 6 Oct 2026 07:42 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 07:42 AEDT | operator | 1038045 | finished | US$0.06 | Al Bakrawe watermelons, 8,990 (1038045): nothing is owed from us now, and I took no action. We are still waiting on Al Bakrawe's remittance. They said on 1 Oct that payment was ready to be transferred. Obsidian chased by hand on 5 Oct at 15:59, and nothing newer has come in. The costed-against-billed and invoiced-against-paid items, and James's gross-vs-net weight question (AUD 2,017.50), are already on the desk for James and Obsidian. No shipment movement is recorded. |
| 6 Oct 2026 07:42 AEDT | operator | 1038326 | finished | US$0.11 | Total Fresh Connection, 304 Hass avocados, Perth to Singapore, SQ224 on 12 Sep 2026, invoice AUD 19,532.00 (1038326): nothing new is owed, so I took no action. The customer already holds the commercial invoice, packing list and AWB copy, sent 11 Sep at 18:10. No arrival is held, and a departure note 24 days on would be stale. The only recent messages are Quenton's WhatsApp lines, which don't concern this trade. James already holds the open items: the AUD 310.00 Vision overcharge, Mercer Mooney's unconfirmed supply, the overdue invoice and the costed-against-billed gaps. |
| 6 Oct 2026 07:29 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 07:15 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 07:08 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 07:07 AEDT | operator | 1038318 | finished | US$0.14 | Eastern Green, 1,840 Murcotts on CMA CGM Rossini 636N, BNE to SIN (1038318): I sent nothing this pass. The "arrived 6 Oct 06:08" line comes from our own chase email to Vision (sent 6 Oct 06:08). It is not word from Vision or the carrier. I searched for AEL2091080 again and found nothing from Vision or the carrier. No arrival or ETA is stated, and without an ETA the rule on "due in at the ETA's hour" can't apply. Telling the customer it has arrived would be a claim we can't support, and a landing that is still unconfirmed isn't a delay either. The customer was told of the departure on 5 Oct 00:39 and holds the waybill. Vision has been chased once, and that chase is still unanswered. When Vision replies, I will record the arrival or ETA and tell Eastern Green. No person needs to act beyond the existing queue. |
| 6 Oct 2026 06:54 AEDT | triage | finished | US$0.00 | ||
| 6 Oct 2026 06:54 AEDT | operator | 1038285 | finished | US$0.17 | Clean-up could not be completed. I tried to fold the two Prima Fresh items into one, but the system won't let me retire "Prima Fresh Orchards: confirm payment of overdue order" because it is a money decision, so only James can retire it. The Favco item "Reply to Favco on overdue payments" sits on trade 1038318, not this one, so I could not retire it from here. On the claim, only one "B L Naidu pears claim AUD 21,203.22" item is visible on this trade, so I found no earlier duplicate to fold. Nothing was sent to the customer or Vision. B L Naidu & Sons, 601 cartons of Beurre Bosc pears, landed 15 Aug. Invoice 1038285R for AUD 23,439.00 is overdue and on the payment ladder. (1038285) |
| 6 Oct 2026 06:54 AEDT | operator | 1038330 | finished | US$0.08 | I could not retire the queue item "Issue credit note: Eastern Green 10 cartons". The tool refused, saying a settlement decision can only be retired by James. The item is a settlement decision, so James has to retire it himself. Credit note CN-1038330 (AUD 390.00, 10 trays) was already sent to Eastern Green. exports@ sent it on 24 Sep and James sent it again on 3 Oct at 21:09. Obsidian confirmed it issued and the AUD 13,432.00 receipt allocated, and invoice 1038330 is settled. James should dismiss the item and not issue a second credit note. The customer is owed nothing. I sent nothing. The only other decision for James is the queued withdrawal of our overcharge query on Vision bill 00242941. |
Spend by day (list price)
| Sydney day | Operator | Supervisor | Sorting | Reading | Total | Runs |
|---|---|---|---|---|---|---|
| 2026-10-06 | US$9.70 | US$11.20 | US$0.11 | US$1.52 | US$22.51 | 452 |
| 2026-10-05 | US$26.27 | US$14.15 | US$0.10 | US$8.45 | US$48.98 | 962 |
| 2026-10-04 | US$7.12 | US$3.57 | US$0.22 | US$5.54 | US$16.44 | 415 |